Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,811 reviews
5 stars
500
4 stars
332
3 stars
315
2 stars
171
1 star
493
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Order Accuracy
Many customers experienced issues with incorrect or missing items in their orders, both in-store and through delivery.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of effective staff training.
Food Quality
While some customers praised the food as hot and fresh, many others reported cold or poorly prepared items.
- CBChermiah Brown1 day ago1.0It was almost midnight November 22,2025 I ordered a quarter pounder meal. Got home to eat. The fries were soggy but I let it slide (Red flag) then as im eating my sandwich with the worst quality fries I taste raw meat fluids and I see pure red pink burger flesh! I never thought Id experience this!! I threw up on my way back to McDonald’s by St.Charles Mall in Waldorf Maryland and got my money backk! Mind you I would never eat another meal from McDonald’s restaurant again!! I just started eating there again and immediately wont again. This is how people die by food poisoning!! I know someone who passed away due to McDonald’s in waldorf a few years ago and I wont be NEXT!! MIND YOU THE DRIVE THRU WAS NOT BUSY AT ALL AND THERE WAS NO POSSIBLE WAY MY FOOD HAD TO BE RUSHED WHICH IN ANY CASE ISNT ACCEPTABLE REGARDLESS OF DRIVE THRU TIME. I am throwing up in my toilet as I type this the next morning. The whole grill management should be fired. Like I said I know someone who passed in waldorf Maryland due to McDonald’s food poisoning a few years ago. This could have been me or my kids. I suggest we let McDonald’s food industry go. Cancel McDonald’s its a crime against humanity and healthcare.
- SVSolana Vasquez6 days ago1.0After sitting in line for about 30 minutes I arrived at the window paid for 3 meals then got home and received 2. I was missing an entire meal after being in that line for so long. So disappointed.
- NNNonameNov 17, 20251.0I'm sad to say that this is no longer the McDonald's I grew up with. I miss the old "Rock n' Roll" style with the vinyl records the building used to have on the outside before they modernized it. The service has also gone downhill as well since the area itself has continued to get worse with rude customers and rude workers alike. I miss what it used to be. As for the food itself, it can either be a hit or a miss depending on who's working there that day or night of the week and weekends depending on what time you go here.
- ARAbraham RobbinsNov 3, 20252.0Everything went great besides the fact that the promotion monopoly sticker was already peeled off most of my order. I guess the employees are keeping the prizes.
- MMMikeOct 22, 20251.010/22 around 11:45 EST there were two young ladies working that were extremely loud and using profanity talking amongst each other while I was standing waiting for my food. Honestly they should be fired, but for their sake I won’t describe them. But just know talk to that whole staff because if I came in their with my kid I would have had to cover their ears the entire time. I’m not in SE DC. I expect way better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 11025 Mall Circle, Waldorf, MD?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location features a drive-through that operates 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What types of food and services does this McDonald's offer?
The menu includes a variety of items such as breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt. Services include WiFi, drive-thru, gift cards, mobile offers, and mobile ordering.
What are some restaurants near McDonald's where I can eat?
Nearby dining options include Red Lobster for seafood, Buffalo Wild Wings for American and chicken dishes, Dunkin' for coffee and donuts, Baskin Robbins for ice cream, Starbucks for coffee, Ground Round Restaurant (sports bar), and Hooters (American restaurant).
Are there shopping options close to this McDonald's?
Yes, shoppers can visit nearby stores such as Finish Line at Macy's (shoe store), Macy's Backstage (department and clothing store), Macy's, Sunglass Hut at Macy's, GUESS (designer clothing), Zales (jewelry and gifts), Scandinavian Designs (furniture), Mattress Mart, and Toys"R" Us toy store.
What nearby services are available if I need beauty or wellness treatments?
Close by are Beauty Wall Street Cosmetology and Beauty Plaza, Kanoee’s Nail Gallery, MAC Cosmetics, Locs To Lashes Salon & Spa 2, Tropical Nails & Spa, and Eyebrow Designer 21 offering a range of beauty and salon services.
How can the nearby places help me plan my visit to McDonald's?
You can combine a visit to McDonald's with shopping at Macy's or other nearby stores, enjoy a coffee at Starbucks before or after your meal, or stop by Red Lobster or Buffalo Wild Wings for different dining experiences. Additionally, nearby services like beauty salons can complement your outing. Nearby gas stations like Shell are convenient for refueling.