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McDonald's

3.1
(1825 reviews)

Business Details

11025 Mall Circle, Waldorf, MD
20603, United States
(301) 638-2582
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11025 Mall Circle, Waldorf, MD
20603, United States

Hours

Reviews

3.1
1,825 reviews
5 stars
501
4 stars
336
3 stars
318
2 stars
171
1 star
499

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and missing items from their orders.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold fries, incorrect orders, and concerns about food safety.

Staff Behavior

Customers expressed dissatisfaction with staff attitudes, citing rudeness and unprofessional behavior from employees.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
  • NS
    Naught Smiling
    5 days ago
    1.0
    I ordered from a meal from and they refused to make it and waited for my under eats driver to get there before saying they didn't even touch my order, they didn't contact me to tell me they couldn't make it they just waited until I had to pay a fee before telling the driver that they didn't even touch my order or start to make it
  • KD
    Kaitelyn Dieguez
    Feb 3, 2026
    1.0
    It’s always slow, but not only did they forget to put a toy in my kid’s happy meal, for the 3rd time, but they also gave me 8/10 nuggets in my meal, and forgot all the sauces that were on the ticket. Last week, they put lettuce and bacon on a double cheeseburger when all we asked for extra pickles, of which there were none. Seriously, this is the worst McDonalds in the area.
  • DL
    Derek Lavern
    Jan 31, 2026
    1.0
    Corporate, please investigate this establishment. THEY NEVER ANSWER THE PHONE. THEY JUST LET IT RING & EVERY SINGLE TIME I've ordered from here, they forget HUGE parts of my order. SEALED bag so it's definitely not the doordash drivers. I hope their pay goes back down because they don't deserve 15/hr. How do you show up to work to do even less than the bare minimum? HOW????? YOU CANT EVEN DROP PIES IN A BAG???
  • KK
    Kyle
    Jan 9, 2026
    1.0
    Went through the drive through was probably for a few minutes waiting for someone to take my order. Finally some e chimes on with please pull to the first window. When I mentioned I hadnt given my order they said of I will be with you a minute. They then proceed to take the next two car orders in the second lane. No one answered me no one asked to take my order. When I finally leave in frustration I pull around and notice only one car ahead of me in the drive through so it wasn't even like you guys were busy. Tldr; They can't ha dle more then one car at a time in their drive through
  • GH
    G H
    Dec 17, 2025
    1.0
    Will not be going back to this McDonald's. Very convenient to grab a quick bite while heading to work and this is the third time I have had missing food from my order. Today I ordered the #2 for breakfast. Get to work and no hash brown. Also, the English muffin bread taste stale. No hash brown, not a huge deal but if you are paying for a meal you should get the contents of that meal. Third time and I should of checked with this being a repeat problem. Simple solution is to go right up the road to another McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11025 Mall Circle, Waldorf, MD?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location features a drive-through that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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