Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,787 reviews
5 stars
647
4 stars
406
3 stars
306
2 stars
152
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
While some reviews praised the cleanliness of the location, many others noted dirty tables, overflowing trash cans, and unsanitary conditions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.
Atmosphere
The atmosphere was mixed; some found it pleasant and clean, while others experienced frustration due to disorganization and lack of customer service.
Management
Several reviews highlighted poor management practices, including staff being unhelpful and unresponsive to customer needs.
- DCdiane cartronNov 7, 20255.0Got there just as the high school let out,very loud and no room for anyone else
- JSJennifer SmithNov 5, 20251.0These people at this location are rude and disrespectful.
- WGWilson GonzalezOct 26, 20251.0the atmosphere was alright but when i went later that night the lady that took my order (said her name was Paige) messed up my order and laughed at me when i asked where the rest of my order was, although they made the rest of my order for free the Mcdouble they gave me was covered in a thick black grease like they have not cleaned the grill and the fries were soggy and cold. i did not like the fact that they tried to make me look bad when they made my order wrong and low quality.
- SSSian ScarfiOct 11, 20252.0Multiple wrong orders. I watched them be rude to every single customer, including myself, whose order was either not prepared and marked as complete, or was wrong.
- KSKelly SmithOct 6, 20255.0Good food. Kind of weird they do not take any orders. People have to do it themselves. A lot of folks were getting frustrated in the lobby. Someone dropped their soda and literally had to yell back so someone could help him clean it up (even though there was a gentleman cleaning tables who looked at them and walked away). You can’t have a robot do everything.
Frequently Asked Questions About McDonald's
What are the hours for dine-in service at McDonald's Urbana Pike location?
Dine-in service is available daily from 5:00 AM to midnight.
Is McDonald's Urbana Pike open 24/7 for drive-thru?
Yes, the drive-thru is open 24 hours every day.
Can I order delivery from McDonald's Urbana Pike all day?
Yes, delivery is available 24/7.
What pickup and delivery options does McDonald's Urbana Pike offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's Urbana Pike?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order from McDonald's Urbana Pike using a mobile app?
You can order using the McDonald's app available on iOS and Android, or order online via their delivery URL.
Does McDonald's Urbana Pike have a drive-thru service?
Yes, this location has a drive-thru available 24 hours a day.
What nearby coffee shops can I visit before or after dining at McDonald's Urbana Pike?
Nearby coffee shops include Starbucks and Dunkin'. You might enjoy visiting them for a specialty coffee alongside your meal or as a follow-up stop.
Are there any nearby legal or counseling services around McDonald's Urbana Pike?
Yes, nearby services include Lexington Law, Off the Couch, LLC, Metamorphosis Counseling and Coaching, and Campen & Manganaro law office for legal and mental health support.
What kinds of nearby amenities are available around McDonald's Urbana Pike?
Nearby amenities include a bank (PNC), a UPS Access Point location for shipping, hair salon (Urbana Salon), liquor stores (Maximus Beer, Wine, and Liquor and Davidus Cigars), and childcare (Penny Crutchley's Childcare).