McDonald's

3.6
1792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3406 Urbana Pike, Urbana, MD
21704, United States

Hours

Reviews

3.6
1,792 reviews
5 stars
648
4 stars
406
3 stars
306
2 stars
154
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, rude staff, and frequent order mistakes.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and food quality, including cold or poorly prepared items.

Atmosphere

The atmosphere was described as chaotic during busy times, with complaints about noise levels and disorganization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • BC
    Brynn Cordell
    Dec 23, 2025
    2.0
    Dirty slow service
  • PA
    princess ୨ৎ arii
    Dec 11, 2025
    1.0
    Whenever I go to McDonald’s they always mess up my order 99.99% of the time, why do people work at jobs and continue to mess up, as a regular customer that enjoys McDonald’s somewhat this is painful & unfair. They need better workers who actually get the orders right instead of them lying and saying they did & having me drive back up.
  • DP
    Dennis Portillo
    Dec 2, 2025
    1.0
    The guy who served us was racist towards us just because we're Hispanic. Your heritage, man, I'm human too. I don't judge a person by their appearance or color, but by their attitude, and you behaved badly, friend. I'm not saying anything because you're Black.
  • PD
    patrick davis
    Nov 30, 2025
    2.0
    I know there's inflation but this place is really charging $1.89 for just one cookie!
  • DC
    diane cartron
    Nov 7, 2025
    5.0
    Got there just as the high school let out,very loud and no room for anyone else

Frequently Asked Questions About McDonald's

What are the hours for dine-in service at McDonald's Urbana Pike location?

Dine-in service is available daily from 5:00 AM to midnight.

Is McDonald's Urbana Pike open 24/7 for drive-thru?

Yes, the drive-thru is open 24 hours every day.