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Dunkin'

4.0
(211 reviews)

Business Details

15304 Hanover Pike, Upperco, MD
21155, United States
(410) 429-6137
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Upperco, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15304 Hanover Pike, Upperco, MD
21155, United States

Hours

Reviews

4.0
211 reviews
5 stars
117
4 stars
40
3 stars
18
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Staff Behavior

There were mixed reviews about staff behavior, with some praising friendliness while others noted rudeness and unprofessional conduct.

Food Quality

Customers expressed dissatisfaction with food quality, including burnt items and incorrect orders.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including reports of bees and flies in the store.

Positive Experiences

Despite the negatives, some customers highlighted positive experiences with friendly staff and good food.
  • SS
    So So
    Feb 21, 2026
    1.0
    I been coming to this location for 4 years, never had a bad experience until recently, it seem they have a new staff. On this day (which was my last day going to this location) I ask for a sandwich, and sweet ice tea, My tea was unsweetened, my sandwich was black and hard. I was so mad, I called them, they said I can come back, Sir I'm on my way to work, well whenever you return it's a free sandwich on us, I never returned, these young people play entity too much especially around food, I miss the old staff they had, since they have these new people they lost me as a customer. They was busy laughing at each other, they wasn't paying attention that why my sandwich was burned.
  • MM
    Mike Rash (Mister Mike)
    Feb 9, 2026
    1.0
    What appears to be a recent management change has made this borderline Dunkin Donuts horrible. Morning of 2/9/26, bagel was literally like a rock with a very strange taste, pre-frozen and thawed donut was OK, iced coffee tasted very bitter. Lack of English skills from the order taker, couldn't even say "2 Dollars and Fifty-Five Cents", had to say "2-5-5". This experience shut it down for me. Be aware.
  • MI
    Mike Irani
    Dec 6, 2025
    1.0
    Worst Dunkin’ I’ve ever been to. Took for ever to get a bagel and a cup of regular coffee going through the drive through. When I got it, coffee was cold and bagel nasty and dry.
  • RS
    Robert Stewart
    Nov 28, 2025
    1.0
    They didn't make my drinks correctly. Tried to get them to remake them, they declined. Good staff, they probably didn't know how to make the coolatas right.
  • KN
    Kat Neum
    Nov 9, 2025
    1.0
    Ran out of original coffee and without asking filled the rest with decaf. Told them no decaf and they were not in the nicest mood and when I suggested the dark, they informed that it was very strong. Seems to me had they added the dark to the regular it would have been better than decaf. When they did fill the dark it was lukewarm and had no quams serving it that way.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Upperco, MD?

Dunkin' in Upperco, MD is open Monday through Saturday from 4:00 AM to 8:00 PM and on Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Upperco offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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