At Wendy’s in Upper Marlboro, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Upper Marlboro, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times, often exceeding 20 minutes, particularly in the drive-thru.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders and misunderstandings regarding their requests.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold or stale items and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
MH
Marilyn H
Nov 16, 2025
1.0
Waited forever in the drive thru for a single meal. While waiting, there was an employee eating behind the counter, didn’t even wash her hands before she went back to work. The same employee and another were playing around while we were still waiting for our food. Watched several other employees walking around and not doing anything. Watched my order get made then handed off like no one wanted to give me my food. Worst location I’ve been to, standards are low, won’t be back.
AA
Anthony Ashford
Nov 13, 2025
1.0
So I had an amazing lunch service at this Wendy’s and was blown away by the young female ( black American) manager/ shift leader who’s customer service was so Over the that it impacted the rest of my day in a positive way.
I have also been in there for dinner and the staff
Where they moved as if doing there job was a hassle and they didn’t want to get people served.
I will also say the kitchen looks clean. No dishes or over flowing sinks. Over all Dining area was also clean no dirty tables… the Fountain drinks machine where both not working which is a shame. Over all it’s decent.
JW
Jaimie White
Nov 12, 2025
5.0
Bomb fries Everytime we come through, good job guys
JM
JenBubMa Mc
Nov 7, 2025
1.0
I walk inside to place my order. The young lady waiting on me was told to go home. 15 min. Later I asked to be waited on. The manager commented people don't see we are busy. Then the manager came to the register ask what do you want. I just wanted a frosty. It was awful. Terrible way to treat an older person
MM
Mary M.
Nov 5, 2025
5.0
I don’t know if this location is under new management but Wow what an incredible difference. I haven’t been there in a while because my burgers would be dry and burned and if I asked for a fresh burger the cashier and floor manager would get mad so I stopped going.
I’m on the road for long drives and often have to eat out so I took a chance to stop yesterday and boy what A major turn around first my burger was the Best Burger I have had in a year or more. It was fresh juicy and just delicious. The new manager was very professional and was on top of Everything and was working at the same time!! I tried to call them and tell them how outstanding yesterday was but they didn’t answer. But if they keep these team members this Wendy’s will be the main Go To Wendy’s in PG County!! They were great and it reminds you of when the Original Wendy’s open where the food was fresh and done Right!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Upper Marlboro, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Upper Marlboro, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 574-3921.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Upper Marlboro Wendy’s serve breakfast?
Yes, this Wendy’s location in Upper Marlboro, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's in Upper Marlboro, MD?
Wendy's in Upper Marlboro is open daily from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location serve breakfast?
Yes, Wendy's Upper Marlboro serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I place an order online or through a mobile app for Wendy's in Upper Marlboro?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app to enjoy specials, deals, and easy ordering.
Is Wendy's in Upper Marlboro open for dine-in and drive-through services?
Yes, this Wendy's location offers dine-in, drive-through, takeout, and delivery services.
What payment options are accepted at Wendy's in Upper Marlboro?
Wendy's accepts American Express, Visa, Mastercard, Discover, and cash payments.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant with assistance from the crew.
Is Wendy's in Upper Marlboro currently hiring staff?
You can check for job openings at this location by visiting the Wendy's Careers page and searching for Upper Marlboro, MD.
What are some nearby places of interest around Wendy's in Upper Marlboro?
Nearby places include The Home Depot for home and garden supplies, Tacos Y Tortas Doña Maria for additional dining options, and Upper Marlboro Ford for automotive services.
How can nearby businesses like The Home Depot enhance my visit to Wendy's in Upper Marlboro?
You can conveniently shop for home improvement supplies at The Home Depot before or after enjoying a meal at Wendy's, making it a practical stop for errands and dining.
Are there car rental services near Wendy's in Upper Marlboro?
Yes, nearby services include Enterprise Rent-A-Car and Penske Truck Rental, useful for customers needing rental vehicles before or after their visit to Wendy's.