Wendy's

3.0
1168 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Upper Marlboro, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Upper Marlboro, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15408 Chrysler Drive, Upper Marlboro, MD
20772, United States

Hours

Reviews

3.0
1,168 reviews
5 stars
310
4 stars
208
3 stars
170
2 stars
154
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, leading to frustration among customers.

Cleanliness

Concerns were raised about the cleanliness of the dining area and restrooms, with reports of unsanitary conditions.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior from managers and staff, affecting overall customer experience.
  • PY
    P Y
    Dec 30, 2025
    1.0
    This Wendy’s seems like they are never concerned about customer service. The workers never cordially greet you, especially the ones that work the drive through. This is the food that I received after spending $11. This was the evening crew with the male African American manager.Mind you, NONE of the food was eaten. Chili wasn’t filled to the top, and wasted all on the sides of the container. Chicken tenders burned then given to a customer to eat… smh. I threw it all in the trash. Absolutely horrible and disgusting. I will never patronize them again.
  • DB
    Dwight Barnett
    Dec 30, 2025
    5.0
    Chocolate frosting for the family, I live them as do my family
  • AB
    Adama Bangura
    Dec 14, 2025
    1.0
    Refused to do my order because it was on ubereats
  • JD
    J Dean
    Dec 2, 2025
    5.0
    There's nothing glorious about the atmosphere of a Wendy's fast food restaurant, however, I'll give it a few Stars. My greatest fear is usually that I'll have some rude and impolite cashier and ultimately cold and disappointing food if the order is correct at all. And I have to say that the cashier (a tall black woman with tiny christmas bow earrings) was owning the place with her coordination, organization, welcoming greeting, kindness, information sharing, thank you, come again, and happy holidays to each customer while taking, bagging and distributing food orders, and fixing the self-service soda machines...all without complaint, delay, mixup, or any unpleasant rides. She was fantastic! As was the food! I can't remember a time when I went into such a place expecting a combination of good service and food and actually got it! This wendy's, with this woman and the captain seat was exceedingly pleasing. Each customer walk-in, Place their order and walked out with a smile on their face, and if their food was as good as mine, they too might be as impressed and leaving a review of this kind. It may help to give some credit to the cooks who were quiet, diligent, and pushing food out like crazy during the busy lunch hour. I've never witnessed such great precision in a fast food restaurant, wherevthe food in hand looks like the meal on the menu, like I have seen with this place. Fluke or common? I suppose I'll see the next time I'm in the area.
  • MP
    Moyembe A. P
    Nov 24, 2025
    5.0
    I like to stop at this place every time that I go back to my home area after a visit to family. The food it was great nice and hot love it!, the one thing they need to keep up is with the orders I asked unsweetened tea they gave sweet tea it's a minor issue But when I'm on the road I don't want to come back to get it fix, please keep it up!!

Frequently Asked Questions About Wendy's

Is Upper Marlboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's in Upper Marlboro, MD?

Wendy's in Upper Marlboro is open daily from 6:30 AM to 1:00 AM, including drive-through service.