At Wendy’s in Upper Marlboro, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Upper Marlboro, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru, leading to frustration among customers.
Cleanliness
Concerns were raised about the cleanliness of the dining area and restrooms, with reports of unsanitary conditions.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior from managers and staff, affecting overall customer experience.
PY
P Y
Dec 30, 2025
1.0
This Wendy’s seems like they are never concerned about customer service. The workers never cordially greet you, especially the ones that work the drive through. This is the food that I received after spending $11. This was the evening crew with the male African American manager.Mind you, NONE of the food was eaten. Chili wasn’t filled to the top, and wasted all on the sides of the container. Chicken tenders burned then given to a customer to eat… smh. I threw it all in the trash. Absolutely horrible and disgusting. I will never patronize them again.
DB
Dwight Barnett
Dec 30, 2025
5.0
Chocolate frosting for the family, I live them as do my family
AB
Adama Bangura
Dec 14, 2025
1.0
Refused to do my order because it was on ubereats
JD
J Dean
Dec 2, 2025
5.0
There's nothing glorious about the atmosphere of a Wendy's fast food restaurant, however, I'll give it a few Stars.
My greatest fear is usually that I'll have some rude and impolite cashier and ultimately cold and disappointing food if the order is correct at all. And I have to say that the cashier (a tall black woman with tiny christmas bow earrings) was owning the place with her coordination, organization, welcoming greeting, kindness, information sharing, thank you, come again, and happy holidays to each customer while taking, bagging and distributing food orders, and fixing the self-service soda machines...all without complaint, delay, mixup, or any unpleasant rides. She was fantastic! As was the food!
I can't remember a time when I went into such a place expecting a combination of good service and food and actually got it! This wendy's, with this woman and the captain seat was exceedingly pleasing. Each customer walk-in, Place their order and walked out with a smile on their face, and if their food was as good as mine, they too might be as impressed and leaving a review of this kind.
It may help to give some credit to the cooks who were quiet, diligent, and pushing food out like crazy during the busy lunch hour.
I've never witnessed such great precision in a fast food restaurant, wherevthe food in hand looks like the meal on the menu, like I have seen with this place.
Fluke or common? I suppose I'll see the next time I'm in the area.
MP
Moyembe A. P
Nov 24, 2025
5.0
I like to stop at this place every time that I go back to my home area after a visit to family.
The food it was great nice and hot love it!, the one thing they need to keep up is with the orders I asked unsweetened tea they gave sweet tea it's a minor issue But when I'm on the road I don't want to come back to get it fix, please keep it up!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's in Upper Marlboro, MD?
Wendy's in Upper Marlboro is open daily from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location serve breakfast?
Yes, Wendy's Upper Marlboro serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I place an order online or through a mobile app for Wendy's in Upper Marlboro?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app to enjoy specials, deals, and easy ordering.
Is Wendy's in Upper Marlboro open for dine-in and drive-through services?
Yes, this Wendy's location offers dine-in, drive-through, takeout, and delivery services.
What payment options are accepted at Wendy's in Upper Marlboro?
Wendy's accepts American Express, Visa, Mastercard, Discover, and cash payments.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant with assistance from the crew.
Is Wendy's in Upper Marlboro currently hiring staff?
You can check for job openings at this location by visiting the Wendy's Careers page and searching for Upper Marlboro, MD.
What are some nearby places of interest around Wendy's in Upper Marlboro?
Nearby places include The Home Depot for home and garden supplies, Tacos Y Tortas Doña Maria for additional dining options, and Upper Marlboro Ford for automotive services.
How can nearby businesses like The Home Depot enhance my visit to Wendy's in Upper Marlboro?
You can conveniently shop for home improvement supplies at The Home Depot before or after enjoying a meal at Wendy's, making it a practical stop for errands and dining.
Are there car rental services near Wendy's in Upper Marlboro?
Yes, nearby services include Enterprise Rent-A-Car and Penske Truck Rental, useful for customers needing rental vehicles before or after their visit to Wendy's.