Wendy's

3.0
1159 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Upper Marlboro, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Upper Marlboro, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15408 Chrysler Drive, Upper Marlboro, MD
20772, United States

Hours

Reviews

3.0
1,159 reviews
5 stars
305
4 stars
207
3 stars
170
2 stars
154
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, particularly in the drive-thru.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders and misunderstandings regarding their requests.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of cold or stale items and unsatisfactory preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
  • MH
    Marilyn H
    Nov 16, 2025
    1.0
    Waited forever in the drive thru for a single meal. While waiting, there was an employee eating behind the counter, didn’t even wash her hands before she went back to work. The same employee and another were playing around while we were still waiting for our food. Watched several other employees walking around and not doing anything. Watched my order get made then handed off like no one wanted to give me my food. Worst location I’ve been to, standards are low, won’t be back.
  • AA
    Anthony Ashford
    Nov 13, 2025
    1.0
    So I had an amazing lunch service at this Wendy’s and was blown away by the young female ( black American) manager/ shift leader who’s customer service was so Over the that it impacted the rest of my day in a positive way. I have also been in there for dinner and the staff Where they moved as if doing there job was a hassle and they didn’t want to get people served. I will also say the kitchen looks clean. No dishes or over flowing sinks. Over all Dining area was also clean no dirty tables… the Fountain drinks machine where both not working which is a shame. Over all it’s decent.
  • JW
    Jaimie White
    Nov 12, 2025
    5.0
    Bomb fries Everytime we come through, good job guys
  • JM
    JenBubMa Mc
    Nov 7, 2025
    1.0
    I walk inside to place my order. The young lady waiting on me was told to go home. 15 min. Later I asked to be waited on. The manager commented people don't see we are busy. Then the manager came to the register ask what do you want. I just wanted a frosty. It was awful. Terrible way to treat an older person
  • MM
    Mary M.
    Nov 5, 2025
    5.0
    I don’t know if this location is under new management but Wow what an incredible difference. I haven’t been there in a while because my burgers would be dry and burned and if I asked for a fresh burger the cashier and floor manager would get mad so I stopped going. I’m on the road for long drives and often have to eat out so I took a chance to stop yesterday and boy what A major turn around first my burger was the Best Burger I have had in a year or more. It was fresh juicy and just delicious. The new manager was very professional and was on top of Everything and was working at the same time!! I tried to call them and tell them how outstanding yesterday was but they didn’t answer. But if they keep these team members this Wendy’s will be the main Go To Wendy’s in PG County!! They were great and it reminds you of when the Original Wendy’s open where the food was fresh and done Right!!

Frequently Asked Questions About Wendy's

Is Upper Marlboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.