Tropical Smoothie Cafe

Reviews

• DD

  Dobermanowner11

  Oct 25, 2025
  5.0
  I like a lot
• DR

  Daijona Revell-Davis

  Oct 2, 2025
  2.0
  This review is strictly about the inconsistency of smoothies and service I get from this location. Sometimes the smoothies are good, other times they’re not—it depends on who makes it. I’ve gotten smoothies that lack flavor, aren’t thick enough, not blended well, not sweet enough… the list goes on, even after I ask for them to be remade. And for almost $10 a smoothie, that shouldn’t be happening. I shouldn’t have to decide whether I want to go in based on who’s working, especially when I’m sure there’s a guide from corporate on how to make everything. Someone from corporate really needs to come in and do a quality assurance check or training to make sure ALL smoothies, from EVERYBODY on EVERY shift, taste the same. The service is okay—again, depends on who’s working. I shouldn’t be able to hear your personal business being yelled across the store. It’s frustrating, and it affects how long it takes to get my smoothie, because apparently the conversation comes first. I shouldn't need luck to get what I paid for.
• RC

  Rida C

  Sep 29, 2025
  3.0
  Watch your receipts!! Automatic 15% tip is highlighted on the screen and even when you select no tip, it was added. After reviewing my receipt, I asked for the tip to be refunded. I was informed that no manager was on duty and they would have to take money and change from the tip jar!! Staff looked clueless on how to handle incorrect charges through the POS system.
• MD

  Martin Diggs

  Aug 2, 2025
  3.0
  I decided to try this place because my Goddaughter enjoys it so much. I’m giving 3 stars because while the staff was quick, neat, and clean when preparing the smoothies, I noticed something concerning. After pouring each order into the cup — including mine — there was still a noticeable amount left in the mixing container. Instead of adding it to the cup, they simply rinsed it down the drain. I paid $7.19 plus a 15% tip, and it felt like part of what I paid for was wasted. I watched this happen not just with my smoothie, but with every customer who ordered one. My honest question is: shouldn’t the full contents of the blender go into the cup? Otherwise, it seems like customers are consistently paying for a portion of their smoothie that never makes it to them.
• SP

  Sweetie Pie

  Jul 11, 2025
  5.0
  I had an unfavourable experience with one of my items that I had delivered to my work for lunch and the manager or owner had contacted me and made things right. More food places need owners like that. I will continue to order from here for lunch because 1 bad experience doesn’t make the entire place bad. 10/10 would recommend this place. Thank you :)

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