Giant Food

4.1
716 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • DebitAvailable

Location

Giant Food
5700 Southeast Crain Hwy, Upper Marlboro, MD
20772, United States

Hours

Reviews

4.1
716 reviews
5 stars
324
4 stars
240
3 stars
93
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and condescension, but also mentions of helpful and friendly employees.

Product Quality

Many customers expressed dissatisfaction with the quality of produce and meat, citing issues with freshness and expired items.

Store Cleanliness

While some reviews praised the cleanliness of the store, others reported unpleasant odors and unsanitary conditions.

Pricing

Customers frequently noted high prices compared to competitors, with some expressing frustration over perceived value for money.

Online Ordering Issues

Numerous complaints were made regarding the online pickup service, including poor communication and unfulfilled orders.
  • JS
    Jordana Rosa de Melo Sanches
    Nov 17, 2025
    5.0
    Clean and with a variety of products.
  • DD
    Dobermanowner11
    Oct 25, 2025
    4.0
    good store
  • SS
    S.
    Sep 25, 2025
    2.0
    The store itself is okay. My main complaint is the meat and seafood department consistently have issues with the refrigerators. The meat always feel warm especially compared to other markets. I don't trust buying meat and seafood from there.
  • AG
    Abigail gallegos
    Sep 4, 2025
    1.0
    They close The door main door at 9pm and they should be closing at 10 pm people be getting lazy to work
  • ZZ
    Zoey
    Jul 17, 2025
    2.0
    When I and a friend were in the lotion and soap isle looking for a specific brand that wasn’t in store, in front of what I assume is the pharmacy, a male employee that was chatting with another employee kept staring at us for almost the whole time we were in that isle, even when looking directly at him for 5 seconds he kept staring, so it would be appreciated if we weren’t stared at. Thank you

Frequently Asked Questions About Giant Food

What are the regular operating hours of Giant Food in Upper Marlboro?

Giant Food in Upper Marlboro is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food provides both in-store pickup and delivery services for customer convenience.