Dunkin'

3.4
393 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Upper Marlboro, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4705 Crain Hwy, Upper Marlboro, MD
20772, United States

Hours

Reviews

3.4
393 reviews
5 stars
155
4 stars
65
3 stars
54
2 stars
31
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling ignored or treated poorly.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms and unclean dining areas, contributing to a negative experience.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Food Quality

While some customers enjoyed the donuts and breakfast items, others reported stale or poorly prepared food, indicating inconsistency in quality.

Service Speed

Customers noted long wait times and disorganization, particularly during busy hours, affecting overall satisfaction.
  • NS
    N Savoy
    Dec 30, 2025
    2.0
    I believe all DDs need to be remodeled. Interior is not welcoming to the eye.
  • CC
    Chris caudill
    Dec 28, 2025
    1.0
    Drive through woman is rude if you don't like your job, do something else no personality no smile she don't want to talk to you on the drive through speaker So she just rushes you through and then the Order is wrong.
  • JG
    Jessica “L.A.” Gray
    Dec 18, 2025
    3.0
    Screenshot on gas pumps need to be replaced, hard to read gas points.
  • JP
    Jewell Perry
    Nov 30, 2025
    1.0
    This place is the worst. I stop going for a while and figured I would give it another try. I shouldn't have! They open at 4:30am. I submitted my order at 4:45am. I showed up at 5:05am. I waited at the drive thru window until 5:12am before the lady comes on the mic to tell me my order is not ready because she just got there. Eventually got my order at 5:26am and the lady was rude and angry...no greeting of any kind. As if me making a big order every Sunday morning is an inconvenience. You would think they would be glad I'm spend a large amount at their location. And why are you so rude and angry all the time. I've never been to this location and not be met by rude unpleasant people. You would think they are doing me a favor by me choosing to spend my money with them. If you don't like your job, do something else. I would like to say that this is the first time I've experienced this but it's not. It's actually why I stopped coming. No more...
  • TT
    teri T
    Nov 26, 2025
    1.0
    The staff was arguing very loudy in front of customers. I was there to get gas. The man at the register waited on customer in front of me then abruptly walked away and didn't return. After a few minutes another staff person did come to register. I haven't been in a while and have no plans of returning. Poor customer service

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Upper Marlboro, MD?

Dunkin' in Upper Marlboro is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.