Brand Certified
Dunkin'
3.4(396 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
4705 Crain Hwy, Upper Marlboro, MD
20772, United States
Certified by Dunkin' • Feb 22, 2026
(301) 780-8444
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Upper Marlboro, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
396 reviews
5 stars
155
4 stars
65
3 stars
55
2 stars
31
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling ignored or disrespected during their visits.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and unclean dining areas, which contributed to a negative experience.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, there were frequent complaints about stale or poorly prepared items, impacting overall satisfaction.
Service Speed
Customers noted that service was often slow, with long wait times reported, especially for mobile orders.
- ASAri Ston4 days ago1.0Extremely poor customer service during my mobile order pickup today. The employee who finally came outside to deliver my food was argumentative and told me I was required to come inside for a mobile order, which is not the standard policy. Having small children in the car makes 'walk-in' pickup difficult and unsafe. Being yelled at by staff is unacceptable. I expect better from this brand.
- SFSunmi 'Cornbread' FrazierFeb 12, 20265.0Deja is a doll and a sweetie pie. My drive thru order was wrong. I went into the lobby where I ran into Akash who was very rude. Deja didn't hesitate to take care of me and complete another order for me because Akash walked away from the register cursing. Deja apologized and made sure my experience was great. Give Deja a raise!!!!
- THTiffany HardestyJan 26, 20263.0I rather not order from this location but sometimes a girl gotta do what a girl gotta do. The customer service is hit or miss, the drinks hit or miss. It all depends on who is working for the most part.
- SRSandy RiveraJan 22, 20261.0Horror those people have no personality and respect. They need to be educated
- CCChris caudillDec 28, 20251.0Drive through woman is rude if you don't like your job, do something else no personality no smile she don't want to talk to you on the drive through speaker So she just rushes you through and then the Order is wrong.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Upper Marlboro, MD?
Dunkin' in Upper Marlboro is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android for a fast grab and go experience.
What kind of meals does Dunkin' in Upper Marlboro serve?
They serve breakfast, lunch, brunch, and dinner with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special holiday drinks available currently at Dunkin'?
Yes, Dunkin' offers holiday specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' features a drive-thru for customer convenience.
What payment methods are accepted at Dunkin' in Upper Marlboro?
Dunkin' accepts debit and credit cards for payment.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' location offers free Wi-Fi to customers.
What are some nearby gas stations if I need fuel after visiting Dunkin'?
Nearby gas stations include CITGO, Texaco, Shell, and Dash In, which you might visit conveniently after your Dunkin' stop.
Are there any fast food options close to Dunkin' for a quick bite?
Yes, McDonald's and Arby's are nearby fast food restaurants convenient for additional dining options.
What financial services are available near Dunkin' for quick banking needs?
You can find a Bank of America ATM, LibertyX Bitcoin ATM, and Western Union nearby for various financial services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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