Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Upper Marlboro, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
200 reviews
5 stars
96
4 stars
30
3 stars
25
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being described as rude and unprofessional, while others received praise for being friendly and helpful.
Order Accuracy
Many customers reported issues with order accuracy, including receiving incorrect items and complaints about the handling of mobile orders.
Staffing Issues
Several reviews mentioned that the location is often understaffed, leading to longer wait times and poor service during busy hours.
Product Availability
Customers frequently noted that certain menu items were unavailable, particularly during late hours, which contributed to dissatisfaction.
Cleanliness and Environment
While some reviews praised the cleanliness of the store, others reported unsanitary conditions and poor food quality.
- ANAndre NettlesDec 28, 20251.0I am writing to formally report an incident of extremely unprofessional and unacceptable conduct that occurred at one of your locations this morning. My fiancée visited the drive thru to place an order for coffee and food. When she reached the window, the manager on duty handed her the order and quietly said something to her. He then asked her to pull forward because she could not hear him clearly. When she asked him to repeat what he had said, the manager stated, “How much can I get for sex.” This comment was inappropriate, offensive, and completely unacceptable. It created a hostile and uncomfortable experience and is not behavior that should ever be directed at a customer. No customer should be subjected to sexually explicit remarks while conducting a routine transaction. We are deeply disturbed by this incident and expect it to be taken seriously. This conduct reflects poorly on your company and violates basic standards of professionalism and respect. I am requesting that this matter be promptly investigated and appropriately addressed. Please confirm that this complaint has been received and advise what steps will be taken to prevent this from happening again. The manager is described to be an old, middle eastern male that wears a black face mask.
- DDDobermanowner11Oct 25, 20255.0Gave me extra dounts one time
- RORenee OgunkoyaOct 24, 20251.0Honestly one of the worst customer services ever experienced. My family came from London and we did drive thru. The south Asian server (who I believer was Indian) was extremely rude and showing attitude to my father, then he had the audacity to mess up our order. HE SHOULD BE FIRED. He’s lucky my dad is a kind man!. He wouldn’t have gotten away with that if it was me.
- CBCarol BryantOct 10, 20255.0The coffee and donuts
- OHOrlando HolleyOct 3, 20255.0There everyday.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Upper Marlboro, MD?
Dunkin' in Upper Marlboro, MD is open every day from 4:30 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some popular food and drink items offered at this Dunkin' location?
They serve coffee, espresso, breakfast sandwiches, donuts, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app at Dunkin' Upper Marlboro?
Yes, you can order ahead with the Dunkin' app available on both Apple App Store and Google Play store for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What meals are served at Dunkin' Upper Marlboro?
The location serves breakfast, lunch, and brunch.
What types of payment does Dunkin' in Upper Marlboro accept?
They accept debit and credit card payments.
Are there nearby restaurants where I can eat after visiting Dunkin'?
Yes, nearby you can find Sakura Hibachi, Subway, Popeyes Louisiana Kitchen, Taco Bell, and America’s Best Wings for additional dining options.
Is there any nearby place for pet supplies close to Dunkin' in Upper Marlboro?
Yes, Petco and Vetco Vaccination Clinic are nearby where you can find pet supplies and services.
What nearby facilities can assist me with vehicle or travel needs around Dunkin'?
Nearby you can access U-Haul Neighborhood Dealer for truck rentals and Exxon & Mobil Stations for gas and convenience items.