Brand Certified
Dunkin'
3.7(201 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7603 Crain Hwy, Upper Marlboro, MD
20772, United States
Certified by Dunkin' • Feb 22, 2026
(301) 627-4700
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Upper Marlboro, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
201 reviews
5 stars
97
4 stars
30
3 stars
25
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are mixed reviews on customer service, with some praising friendly staff while others report rudeness and unprofessional behavior from certain employees.
Order Accuracy
Many customers experienced issues with order accuracy, including receiving incorrect items and complaints about overcharging.
Staffing Issues
Several reviews mention that the location is often understaffed, leading to slow service and long wait times.
Product Availability
Customers frequently noted that items were out of stock or not available, particularly during later hours.
Overall Experience
While some customers enjoy the location for its quick service and good coffee, others express frustration over inconsistent experiences and poor management.
- MHMegan H.Feb 7, 20265.0Quick and easy. Had a mistake on app and they were quick to fix and app refunded. Prefer this location over any other nearby Dunkin. One staff member (unsure of name) is a great person! Quick to fix any issues and very kind!
- ANAndre NettlesDec 28, 20251.0I am writing to formally report an incident of extremely unprofessional and unacceptable conduct that occurred at one of your locations this morning. My fiancée visited the drive thru to place an order for coffee and food. When she reached the window, the manager on duty handed her the order and quietly said something to her. He then asked her to pull forward because she could not hear him clearly. When she asked him to repeat what he had said, the manager stated, “How much can I get for sex.” This comment was inappropriate, offensive, and completely unacceptable. It created a hostile and uncomfortable experience and is not behavior that should ever be directed at a customer. No customer should be subjected to sexually explicit remarks while conducting a routine transaction. We are deeply disturbed by this incident and expect it to be taken seriously. This conduct reflects poorly on your company and violates basic standards of professionalism and respect. I am requesting that this matter be promptly investigated and appropriately addressed. Please confirm that this complaint has been received and advise what steps will be taken to prevent this from happening again. The manager is described to be an old, middle eastern male that wears a black face mask.
- DDDobermanowner11Oct 25, 20255.0Gave me extra dounts one time
- RORenee OgunkoyaOct 24, 20251.0Honestly one of the worst customer services ever experienced. My family came from London and we did drive thru. The south Asian server (who I believer was Indian) was extremely rude and showing attitude to my father, then he had the audacity to mess up our order. HE SHOULD BE FIRED. He’s lucky my dad is a kind man!. He wouldn’t have gotten away with that if it was me.
- CBCarol BryantOct 10, 20255.0The coffee and donuts
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Upper Marlboro, MD?
Dunkin' in Upper Marlboro, MD is open every day from 4:30 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some popular food and drink items offered at this Dunkin' location?
They serve coffee, espresso, breakfast sandwiches, donuts, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app at Dunkin' Upper Marlboro?
Yes, you can order ahead with the Dunkin' app available on both Apple App Store and Google Play store for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What meals are served at Dunkin' Upper Marlboro?
The location serves breakfast, lunch, and brunch.
What types of payment does Dunkin' in Upper Marlboro accept?
They accept debit and credit card payments.
Are there nearby restaurants where I can eat after visiting Dunkin'?
Yes, nearby you can find Sakura Hibachi, Subway, Popeyes Louisiana Kitchen, Taco Bell, and America’s Best Wings for additional dining options.
Is there any nearby place for pet supplies close to Dunkin' in Upper Marlboro?
Yes, Petco and Vetco Vaccination Clinic are nearby where you can find pet supplies and services.
What nearby facilities can assist me with vehicle or travel needs around Dunkin'?
Nearby you can access U-Haul Neighborhood Dealer for truck rentals and Exxon & Mobil Stations for gas and convenience items.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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