Dunkin'

3.7
199 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Upper Marlboro, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7603 Crain Hwy, Upper Marlboro, MD
20772, United States

Hours

Reviews

3.7
199 reviews
5 stars
97
4 stars
30
3 stars
24
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude behavior and poor service experiences.

Order Accuracy

There are numerous complaints about incorrect orders and inconsistencies, particularly with mobile orders and special requests.

Staffing Issues

Several reviews mention that the location is often understaffed, leading to longer wait times and decreased service quality.

Product Availability

Customers frequently express frustration over limited product availability, especially during later hours.

Cleanliness and Environment

The cleanliness of the store is generally appreciated, but some customers have reported issues with food quality and freshness.
  • DD
    Dobermanowner11
    Oct 25, 2025
    5.0
    Gave me extra dounts one time
  • RO
    Renee Ogunkoya
    Oct 24, 2025
    1.0
    Honestly one of the worst customer services ever experienced. My family came from London and we did drive thru. The south Asian server (who I believer was Indian) was extremely rude and showing attitude to my father, then he had the audacity to mess up our order. HE SHOULD BE FIRED. He’s lucky my dad is a kind man!. He wouldn’t have gotten away with that if it was me.
  • CB
    Carol Bryant
    Oct 10, 2025
    5.0
    The coffee and donuts
  • OH
    Orlando Holley
    Oct 3, 2025
    5.0
    There everyday.
  • AR
    A R
    Aug 15, 2025
    5.0
    Everyone is always friendly and our order is always correct.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Upper Marlboro, MD?

Dunkin' in Upper Marlboro, MD is open every day from 4:30 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.