Arby's

4.0
1283 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4800 Se Crain Hwy, Upper Marlboro, MD
20772, United States

Hours

Reviews

4.0
1,283 reviews
5 stars
563
4 stars
392
3 stars
188
2 stars
57
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and quality, with some customers reporting issues like cold food and unsanitary conditions.

Customer Service

Customer service experiences vary widely; some report friendly and helpful staff, while others describe rude or inattentive service.

Cleanliness

The restaurant's cleanliness is noted positively by some, but others mention outdated facilities and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, leading to frustration among customers.
  • SC
    saiga convert
    Dec 13, 2025
    5.0
    Food is good, I like that they are open till 2AM toom many places started closing early after covid.
  • DN
    dan norton
    Nov 20, 2025
    4.0
    Please definitely needs to be updated
  • MS
    mark smith
    Nov 17, 2025
    5.0
    Been stopping by here and there for a roast beef sandwich the past month and the food has always been great, and the night crew are always upbeat positive attitudes and smiles along with being overall good folks. Happy to patronize this business, and thanks for what you guys do.. Blessings.
  • JC
    juan cooper
    Nov 15, 2025
    4.0
    Very good service from the time you walk in the door and exit. The food was hot. Good job Arby's management service is king. Keep up the good work
  • TS
    Teresa Scanlon
    Oct 26, 2025
    1.0
    11:27pm, they close at 2am. I put my order in, get to the window, wait a few minutes, then the girl comes to the window, totally unconcerned & tells me they just told her they were out of beef for the night. Really. Out of beef, on a Sunday night, at 11:27pm & you still got 2 1/2 until closing? Ok, whatever. I pull off, call the person who sent me out. They said, well, grab me a Rueben, no beef on that. Ok, fine. I pull back arpund to the speaker. "Welcome to Arbys", in that same monotone voice, "Were only accepting cards right now." Ok. So now youre not taking cash, which is what I was gping to use to pay for the beef sandwich. You've got to be kidding me. Ive never had such an experience to where I've tried to order from somewhere 2 times, literally less than 5 minutes apart & was basically shut down both times. Arbys. Get your crap together. Absolutely ridiculous. Ive never had such a bad experience.