Panera Bread

Reviews

• AS

  adam shaw

  Mar 14, 2026
  5.0
  Everything was great. The guy taking the orders, Ehren, was probably the most pleasant person I’ve ever encountered and knew the menu inside and out. Food was also fantastic. Soup was hot, lettuce on the salad was nice and fresh, everything was prepared properly. Place was clean. Definitely a good spot.
• MW

  Malaun Wright

  Feb 26, 2026
  1.0
  Went here the first time, requested no avocado on a sandwich due to an allergy and it was still there. I got a drink without ice. They didn’t fill it to the top twice. I also opened my sandwich bag and food flew everywhere. This is the worst Panera I’ve ever been to don’t waste your time.
• J4

  JONESY 410

  Feb 23, 2026
  1.0
  I hate to do this, but the level of frustration is insane. I’m a local resident and regular to this particular location. Every time I order from them, there is always something wrong. If it’s not getting the correct side, a loose soup lid, or having my sandwich smashed. Today I even saw a bakery clerk aggressively handle a customer’s pastry while handing it to her. I honestly believe that the foundation of customer service is done. Common courtesy and customs have been disregarded by this particular location. Even the men’s restaurant reeks of month old body fluids, but have the nerve to have an access code. Although this location is literally in walking distance from my home, I will inconvenience myself by taking my business to TOWSON.
• JW

  janet wanner

  Feb 22, 2026
  4.0
  Girl at register was not friendly at all. I had a deal on my phone and was new to using deals. She seemed impatient and made me feel rushed. I felt like I shouldn't have come in but maybe order online and just pick up, which next time I will. Food was good as always
• LS

  Lee Shaw

  Feb 19, 2026
  3.0
  I had to order twice from this store, the first time, totally on the delivery driver for stealing my food. It did take me 2 hours to get in touch with a manager at the store, he was very polite, but the associate that initially answered the phone, brushed off my concern as if I was inconveniencing her, when I was simply trying to get an answer about where my food was. I ordered a second time, the same associate picked up, a new manager, same neglectful attitude as the associate. I could hear in the background how irritated they were with me when I was simply trying to prevent the incident from earlier. I truly love this Panera Bread location so it sucked having this experience stain my having such a high regard for it. Now I feel that every time I go in, they’ll recognize my name and treat me differently. Grateful that my food was delivered the second time around.

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