Papa Johns Pizza

2.8
240 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Towson, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Towson pizza for any occasion. Call us for pizza delivery in Towson or stop by 1513 E JOPPA RD for carryout to order the best pizza in Towson, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Papa Johns Pizza
1513 E JOPPA RD, Towson, MD
21286, United States

Hours

Reviews

2.8
240 reviews
5 stars
74
4 stars
31
3 stars
14
2 stars
23
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for orders, poor customer service, and unprofessional staff behavior.

Food Quality

Many reviews highlighted unsanitary conditions and poor food quality, with complaints about cold, incorrectly made, or undercooked pizzas.

Delivery Problems

Customers frequently experienced issues with delivery, including missing items, cold food, and incorrect orders.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, raising concerns about food safety.

Mixed Experiences

While some customers enjoyed the pizza and praised specific staff members, the overall sentiment was overwhelmingly negative.
  • SF
    Sarah Foxwell
    4 days ago
    1.0
    Do not go here. Food had hair in it. General manager was very rude when I asked for refund. Got food 45 mins later and it was cold. I will never go here again.
  • JS
    Jennifer Shore
    Dec 23, 2025
    1.0
    Pizza took over an hour to be delivered 5 min away, it was cold and not even sliced.
  • EI
    Emotional Intelligence
    Dec 15, 2025
    1.0
    I should have read the reviews about this place that PREPARES FOOD is beyond unsanitary. There is no way this place is inspected by the Baltimore City, County or ANY Health Dept. The manager greets us with a papa johns napkin stuffed up his nostrils, no sanitary mask, no sanitary gloves, no hair net because you wouldnt be able to adore his dreadlocks. Literally stopped making pizzas and came directly to the cash register now ask yourself how many times has he did that. Had to wait and wdyk no handwashing or at least sanitizer just right back to preparing the pizzas, you cant make this stuff up. Ive been preparing food for family and friends for decades, I wear my gloves and hat because the last thing I want is someone to get sick. But this store is only open because people didnt read the reviews, dont be like me and have to write one just avoid them at all cost!
  • JH
    Jeremy Hayes
    Nov 17, 2025
    1.0
    We ordered while we were staying at the Holiday Inn Express for a lacrosse tournament. Ordered on the app. the Grand Papa with green peppers, and standard pepperoni. Marked on app to remove the deli pepperoni. Also ordered a Shaqaroni pizza. When we went to pick up the order they said was ready it wasn't. Waited inside for about 10 min. While I was inside I noticed how dirty the business was, at this point I should have asked for a refund and left. Received pizza and left. Arrived at hotel and open the Grand Papa pizza to see they didn't make the pizza as we requested. Furthermore the sticker on side of the box even states what the pizza was supposed to be. The Shaqaroni was correct. Had 1 slice of Grand Papa and it tasted absolutely disgusting, don't know what was wrong but it was not good. We ate a couple pieces of the Shaqaroni pizza. Later that night my brother woke up sick to his stomach. Went online at this time and was in disbelief as I read all the TERRIBLE REVIEWS about this exact location about the food coming wrong or people getting sick 😫 ugh. Listen if you want pizza DO NOT ORDER PAPA JOHNS. AVOID AT ALL COSTS. Ownership of this store should be ashamed. The city should be made aware of a business like this.
  • PS
    Pamela Smith
    Oct 29, 2025
    1.0
    Went to the location on Joppa Road, placed an order…came back in 20 minutes, per their instruction & they forgot to make the pizza!!! The white lady has hair hanging in her face & the black man has a beard, & they’re both MAKING pizzas…YUCK! I ordered from another spot & cancelled my order. The lady taking orders was very pleasant.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours at Papa Johns Pizza in Towson, MD?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours at the Papa Johns Pizza Towson location?

Takeout is available daily from 10:00 AM to 9:40 PM, including holidays except December 25th when the store is closed.