Papa Johns Pizza

2.8
235 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Towson, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Towson pizza for any occasion. Call us for pizza delivery in Towson or stop by 1513 E JOPPA RD for carryout to order the best pizza in Towson, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Papa Johns Pizza
1513 E JOPPA RD, Towson, MD
21286, United States

Hours

Reviews

2.8
235 reviews
5 stars
73
4 stars
30
3 stars
14
2 stars
23
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and rude interactions.

Food Quality

Many customers reported issues with food quality, including undercooked pizza, missing toppings, and overall dissatisfaction with taste.

Delivery Issues

Frequent complaints about delayed deliveries, incorrect orders, and problems with third-party delivery services like DoorDash.

Cleanliness Concerns

Some customers expressed concerns about cleanliness, particularly regarding food handling and delivery practices.

Positive Experiences

Despite the negative feedback, there were some positive comments about the taste of the pizza and friendly staff.
  • JH
    Jeremy Hayes
    Nov 17, 2025
    1.0
    We ordered while we were staying at the Holiday Inn Express for a lacrosse tournament. Ordered on the app. the Grand Papa with green peppers, and standard pepperoni. Marked on app to remove the deli pepperoni. Also ordered a Shaqaroni pizza. When we went to pick up the order they said was ready it wasn't. Waited inside for about 10 min. While I was inside I noticed how dirty the business was, at this point I should have asked for a refund and left. Received pizza and left. Arrived at hotel and open the Grand Papa pizza to see they didn't make the pizza as we requested. Furthermore the sticker on side of the box even states what the pizza was supposed to be. The Shaqaroni was correct. Had 1 slice of Grand Papa and it tasted absolutely disgusting, don't know what was wrong but it was not good. We ate a couple pieces of the Shaqaroni pizza. Later that night my brother woke up sick to his stomach. Went online at this time and was in disbelief as I read all the TERRIBLE REVIEWS about this exact location about the food coming wrong or people getting sick 😫 ugh. Listen if you want pizza DO NOT ORDER PAPA JOHNS. AVOID AT ALL COSTS. Ownership of this store should be ashamed. The city should be made aware of a business like this.
  • PS
    Pamela Smith
    Oct 29, 2025
    1.0
    Went to the location on Joppa Road, placed an order…came back in 20 minutes, per their instruction & they forgot to make the pizza!!! The white lady has hair hanging in her face & the black man has a beard, & they’re both MAKING pizzas…YUCK! I ordered from another spot & cancelled my order. The lady taking orders was very pleasant.
  • LH
    Lexi Hess
    Oct 11, 2025
    1.0
    whoever made this pizza tonight should be investigated and fired because my boyfriend ate the pizza and after he felt so sick he couldn’t stand up and was throwing up. terrible pizza place and the owner should be ashamed oh himself/herself.
  • LD
    L.D. Davis
    Aug 11, 2025
    2.0
    Pizza was good once I received it customer service is a 0 I came in no one spoke and stood at counter for 15 minutes with employees walking back and forth not saying a word If I wasn't pressed for time I would have left will never come here again
  • JT
    Jan Thruston
    Jul 4, 2025
    2.0
    Was in Baltimore visiting family and ordered a GH50 Promo pepperoni, sausage, and cheese pizza and felt like we got only 50% of toppings. Very disappointing.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours at Papa Johns Pizza in Towson, MD?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours at the Papa Johns Pizza Towson location?

Takeout is available daily from 10:00 AM to 9:40 PM, including holidays except December 25th when the store is closed.