Brand Certified
Panera Bread
4.1(885 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
1238 Putty Hill Avenue, Towson, MD
21286, United States
Certified by Panera Bread • Feb 22, 2026
(410) 821-9111
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/md/towson/1238-putty-hill-avenue
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Towson is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
4.1
885 reviews
5 stars
477
4 stars
222
3 stars
70
2 stars
39
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised friendly and helpful staff, while others reported poor service and dismissive attitudes.
Food Quality
Food quality was generally appreciated, but there were complaints about portion sizes, incorrect orders, and freshness.
Cleanliness
Several reviews highlighted cleanliness issues, with some customers noting dirty facilities and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect meals.
Atmosphere
The atmosphere was often described positively, with mentions of comfort and a pleasant dining environment.
- J4JONESY 4103 days ago1.0I hate to do this, but the level of frustration is insane. I’m a local resident and regular to this particular location. Every time I order from them, there is always something wrong. If it’s not getting the correct side, a loose soup lid, or having my sandwich smashed. Today I even saw a bakery clerk aggressively handle a customer’s pastry while handing it to her. I honestly believe that the foundation of customer service is done. Common courtesy and customs have been disregarded by this particular location. Even the men’s restaurant reeks of month old body fluids, but have the nerve to have an access code. Although this location is literally in walking distance from my home, I will inconvenience myself by taking my business to TOWSON.
- JWjanet wanner4 days ago4.0Girl at register was not friendly at all. I had a deal on my phone and was new to using deals. She seemed impatient and made me feel rushed. I felt like I shouldn't have come in but maybe order online and just pick up, which next time I will. Food was good as always
- LSLee ShawFeb 19, 20263.0I had to order twice from this store, the first time, totally on the delivery driver for stealing my food. It did take me 2 hours to get in touch with a manager at the store, he was very polite, but the associate that initially answered the phone, brushed off my concern as if I was inconveniencing her, when I was simply trying to get an answer about where my food was. I ordered a second time, the same associate picked up, a new manager, same neglectful attitude as the associate. I could hear in the background how irritated they were with me when I was simply trying to prevent the incident from earlier. I truly love this Panera Bread location so it sucked having this experience stain my having such a high regard for it. Now I feel that every time I go in, they’ll recognize my name and treat me differently. Grateful that my food was delivered the second time around.
- CSChristine SrivastavaJan 30, 20265.0Always a great meal here, and I love the comfortable seating. A worker even came and cleared our dishes when we had finished eating! Wonderful friendly service.
- GCGuillermo B. De Jesús CastilloJan 26, 20265.0Exceptional service
Frequently Asked Questions About Panera Bread
Does Panera Bread Towson accept reservations?
No, Panera Bread Towson does not accept reservations.
What are the opening hours for Panera Bread Towson?
Panera Bread Towson is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Towson offer delivery and pick-up services?
Yes, Panera Bread Towson offers delivery from 6:00 AM to 9:00 PM (7:00 AM on Sundays) and Pick Up services.
Can I order online from Panera Bread Towson?
Yes, you can order online for Rapid Pick-Up or delivery via Panera Bread's website or app.
What meals are served at Panera Bread Towson?
Panera Bread Towson serves breakfast, lunch, brunch, and dinner.
What types of food specialties does Panera Bread Towson offer?
Panera Bread Towson specializes in soups, salads, sandwiches including You Pick Two, Power Menu items, Hand-Tossed Salads, Freshly-Baked and Artisan Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What payment methods are accepted at Panera Bread Towson?
Panera Bread Towson accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code for Panera Bread Towson?
The dress code at Panera Bread Towson is casual.
Which nearby places can I visit before or after Panera Bread Towson?
Nearby you can visit the McManus Theater for shows, shop at Towson Place Shopping Center, or enjoy a coffee at Starbucks before or after your visit to Panera Bread.
Are there nearby services to help with pets when visiting Panera Bread Towson?
Yes, nearby you can find pet services like Banfield Pet Hospital, PetSmart, and Petco to assist with your pet care needs while you visit Panera Bread.
Is there any public transportation or courier service near Panera Bread Towson?
Yes, there is a UPS Access Point location nearby for courier and shipping services, which can be convenient if you need to send packages when visiting Panera Bread.
Brand Certified Facts from Panera Bread
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Certified February 22, 2026Yext Knowledge Graph
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