Giant Food

4.2
1367 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
8100 Loch Raven Blvd, Towson, MD
21286, United States

Hours

Reviews

4.2
1,367 reviews
5 stars
749
4 stars
366
3 stars
132
2 stars
57
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff are friendly and helpful, while others are described as rude and unprofessional, particularly in the deli department.

Cleanliness

Store cleanliness is praised by many, but there are significant complaints about filthy bathrooms and overall store hygiene.

Product Quality

Customers appreciate the freshness of many products, but there are complaints about moldy items and spoiled food, particularly in the deli and seafood sections.

Checkout Experience

Long wait times at checkout and issues with self-checkout machines have frustrated customers, leading to negative shopping experiences.

Pricing

Prices are considered high by many customers, with some stating they only shop here for sales or specific items.
  • CM
    Carla Moore
    Nov 8, 2025
    2.0
    The great thing about this store is there are some workers there that truly care. However, this Giant is never stocked properly! I made several managers aware, and they just apologize? Many times they have items that are in the back of the store, but you have to ask them if they dont mind getting them? Also, its quite often that they don't have fresh rotisserie chicken? Ive gone there to get my dinner, had grabbed all my sides, but I couldn't ger the rotisserie chicken cuz it was 6pm n the chicken was prepared at 12noon! At that time it was too late to prepare more per the manager? Oh, the manager apologized wow! Another time, I needed some dinner rolls. I wanted the 4pk. The manager walked me to where they should be, but they weren't there ( I had already checked tho). Once again the manager apologized, and offered me some frozen ones becuz they hadn't been put out? I ended up having to purchase a large pk which no compensation was offered and it was the negligence of the store. This is the only food market in this area! Well, there's a Shoppers in the Alameda shopping center but it looks like a warehouse? Also, if you are trying to make soup, they neverrrr have the smoked meat you want. Correction, they just started stocking smoked turkey necks again, but they cost almost 20.00 a pk! My daughter had some door dashed from another market, they were fresh, and was 11.00 a pk!! If you do big grocery shopping here, you will be in line forever cuz there's only 1 cashier, or ring up and bag up your own! This Giant need to lower their prices, or pay their customers for all the inconveniences! Also, the bathrooms are always nasty, and it doesn't help that they are by the seafood section o they smell too!! Giant is going down!!! The best one is on Old Court Rd
  • LP
    Laverne Perry
    Nov 4, 2025
    5.0
    I have been satisfied going to my local Giant Market. Sale prices are great and I've received awesome customer service. Thanks Giant 😀👍
  • SS
    Sarah
    Oct 3, 2025
    3.0
    I usually love this giant but I bought two oui cherry cheesecake yogurts and opened them up to be moldy. I called the store and was told to come back for a refund and that they would pull them from the refrigerated clearance section. Came back today and they had not removed the yogurts with visible mold from the outside and was met with a very angry customer service representative who reluctantly gave a refund
  • SB
    Samantha Brown
    Sep 25, 2025
    5.0
    Very clean and staff is always polite and helpful.
  • SY
    sachin yadav
    Sep 24, 2025
    5.0
    The flower department is colorful.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Towson?

Giant Food in Towson is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers in-store pickup and contactless delivery services.