Giant Food

4.2
1374 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
8100 Loch Raven Blvd, Towson, MD
21286, United States

Hours

Reviews

4.2
1,374 reviews
5 stars
755
4 stars
366
3 stars
133
2 stars
57
1 star
63

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers noted that the store is generally clean, but there are frequent complaints about dirty bathrooms and unsanitary conditions in certain areas.

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported rude behavior, particularly in the deli department, and issues with long wait times at checkout.

Stock Availability

Many reviews highlighted problems with stock levels, including items being out of stock or not properly displayed, leading to customer frustration.

Pricing

Customers expressed concerns about high prices, suggesting that the store is expensive compared to competitors, which affects their shopping decisions.

Checkout Experience

Several customers reported long lines and slow service at checkout, particularly during busy times, indicating a need for more staff.
  • BJ
    Betty Robinson Johnson
    Dec 11, 2025
    5.0
    Fresh food, very clean easy to find whatever your looking for.
  • ML
    Merlin Larimer
    Nov 22, 2025
    5.0
    No long lines even at rush hour.
  • TG
    Thomas Gunn
    Nov 18, 2025
    4.0
    Ocean Spray Cherry Juice, I like it and they consistency have it!!
  • CM
    Carla Moore
    Nov 8, 2025
    2.0
    The great thing about this store is there are some workers there that truly care. However, this Giant is never stocked properly! I made several managers aware, and they just apologize? Many times they have items that are in the back of the store, but you have to ask them if they dont mind getting them? Also, its quite often that they don't have fresh rotisserie chicken? Ive gone there to get my dinner, had grabbed all my sides, but I couldn't ger the rotisserie chicken cuz it was 6pm n the chicken was prepared at 12noon! At that time it was too late to prepare more per the manager? Oh, the manager apologized wow! Another time, I needed some dinner rolls. I wanted the 4pk. The manager walked me to where they should be, but they weren't there ( I had already checked tho). Once again the manager apologized, and offered me some frozen ones becuz they hadn't been put out? I ended up having to purchase a large pk which no compensation was offered and it was the negligence of the store. This is the only food market in this area! Well, there's a Shoppers in the Alameda shopping center but it looks like a warehouse? Also, if you are trying to make soup, they neverrrr have the smoked meat you want. Correction, they just started stocking smoked turkey necks again, but they cost almost 20.00 a pk! My daughter had some door dashed from another market, they were fresh, and was 11.00 a pk!! If you do big grocery shopping here, you will be in line forever cuz there's only 1 cashier, or ring up and bag up your own! This Giant need to lower their prices, or pay their customers for all the inconveniences! Also, the bathrooms are always nasty, and it doesn't help that they are by the seafood section o they smell too!! Giant is going down!!! The best one is on Old Court Rd
  • LP
    Laverne Perry
    Nov 4, 2025
    5.0
    I have been satisfied going to my local Giant Market. Sale prices are great and I've received awesome customer service. Thanks Giant 😀👍

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Towson?

Giant Food in Towson is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers in-store pickup and contactless delivery services.