Chipotle Mexican Grill

3.0
366 reviews
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Business Details

401 York Rd, Towson, MD
21204, United States
(410) 828-4046
https://locations.chipotle.com/md/towson/401-york-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2936
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About

Mexican Restaurant
Chipotle Towson Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
401 York Rd, Towson, MD
21204, United States

Hours

Reviews

3.0
366 reviews
5 stars
120
4 stars
56
3 stars
33
2 stars
30
1 star
127

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted severe cleanliness issues, including reports of pests and dirty conditions.

Food Quality

Customers frequently complained about food quality, including undercooked rice, stale ingredients, and incorrect orders.

Customer Service

Service was often described as rude and unprofessional, with reports of staff being unhelpful and poorly trained.

Portion Sizes

Many customers noted that portion sizes were inadequate, with complaints about being charged extra for proper servings.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect food being served.
  • JJ
    Jehuti (Jehuti)
    3 days ago
    1.0
    Dudes working here should spend more time putting stuff in the bag like utensils and napkins, and less time bro-ing out when coworkers leave. No problem, ill just eat this burrito bowl like a dog, and ill keep the tip next time.
  • MK
    Marshell Jones Kumahor
    Nov 30, 2025
    5.0
    Hands down the cleanest, most beautifully decorated, most polite and professional staff I've ever encountered at a Chipotle and I've been to scores across multiple states. Food was delicious as always.
  • NN
    Noel St. Jean (NoelSJ)
    Nov 25, 2025
    4.0
    Friendly staff
  • C2
    carter's 2
    Oct 31, 2025
    5.0
    Very nice
  • MT
    Mrs. Amazing (Tira)
    Oct 11, 2025
    4.0
    It was clean and staff were eager to serve me and my family and I was not charged for soft tortilla or the salad dressing
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Towson Commons specialize in?

Chipotle Towson Commons offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads focused on responsibly sourced, real food with wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 401 York Rd, Towson?

The restaurant is open daily from 10:45 AM to 10:00 PM.