Chipotle Mexican Grill

3.0
366 reviews
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Business Details

401 York Rd, Towson, MD
21204, United States
(410) 828-4046
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Towson Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
401 York Rd, Towson, MD
21204, United States

Hours

Reviews

3.0
366 reviews
5 stars
119
4 stars
56
3 stars
33
2 stars
30
1 star
128

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous customers reported unsanitary conditions, including sightings of mice and bugs, and dirty tables and drink stations.

Food Quality

Many reviews highlighted poor food quality, including undercooked rice, stale ingredients, and incorrect orders, leading to food safety concerns.

Service Problems

Customers frequently mentioned rude staff, long wait times, and issues with order accuracy, contributing to a negative dining experience.

Portion Sizes

Several reviews noted that portion sizes were inadequate, with complaints about being charged extra for standard amounts of ingredients.

Inconsistent Availability

Customers expressed frustration over the restaurant being frequently out of key ingredients, impacting their ability to place orders.
  • C2
    carter's 2
    Oct 31, 2025
    5.0
    Very nice
  • MT
    Mrs. Amazing (Tira)
    Oct 11, 2025
    4.0
    It was clean and staff were eager to serve me and my family and I was not charged for soft tortilla or the salad dressing
  • KK
    Kyrith Jackson (KyrithsNightmare)
    Sep 19, 2025
    1.0
    Ordered food off of Grubhub, ate half the food, and put the wrong person’s food in the bag
  • AA
    Amanda
    Jul 25, 2025
    1.0
    I don't know were to begin!! This is the nastiest dirtiest rat and roach infested chipotle I have ever been!! I don't know how this place is still open, were is corporate inspectors and the health department??? I will never step foot in this rat hole again......stay away from this one...
  • JG
    Jose Guzman
    Jul 15, 2025
    1.0
    Este lugar debe de ser cerrado la peor higiene , mal servicio la comida te la sirven como si te la estuvieran regalando horrible , el contenedor de bebida siempre está sucio los indingentes le ponen la mano a todo horrible espero que el dueño ponga carta en el asunto
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Towson Commons specialize in?

Chipotle Towson Commons offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads focused on responsibly sourced, real food with wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 401 York Rd, Towson?

The restaurant is open daily from 10:45 AM to 10:00 PM.