Served me boneless wings that were COMPLETELY ROTTEN. This place should be shut down. I complained to their corporate and never heard back. Disgusting.
KN
Karol Mendez Nava
Oct 11, 2025
5.0
Everything is good 😊,my favorite is cheesesteak with buffalo
BB
Budda Blast
Sep 25, 2025
1.0
The manager is disgustingly rude and unprofessional. He sat in my face talking negatively about me in Spanish to another employee as if I'm not bilingual. He refused to give me a refund after giving me the incorrect order TWICE. He then told me to call corporate to get a refund and then proceeded to go back and forth with me because I asked for his name and why none of the employees had on name tags to be identified so I can call corporate like he suggested for my refund. He only stopped talking about me and arguing with me once I pulled my phone out and said I was now going to record him. This location is full of people who barely speak English and think that makes it acceptable to deceive and disrespect customers in a foreign language. DO NOT GO HERE!!!!!!!
MB
Mia Becton
Nov 1, 2019
1.0
My daughter went to Charleys this evening and inquired what kind of oil the fries were cooked in so she could know if she should purchase them as she has a peanut allergy. The man taking her order would not answer the question and said “fries or not”? What a rude, insensitive and uncaring response. This is clearly a person who has no knowledge about food allergies and its life threatening implications if one is exposed to the allergen. Or this is a person that simply does not care! Individuals like this should not be working in restaurants AT ALL!! I called to speak to a manager about this and, of course, no one answered the phone.