Handcrafted bubble tea, fresh tea (hot or cold), fruit tea, smoothies and juices with a wide selection of toppings to choose from. Chatime prepares only hand-made beverages with freshly brewed tea prepared on-site. Each drink is individually made to order and prepared by trained tearistas worldwide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.