Giant Food

Reviews

• AC

  Amber Canty

  Mar 27, 2026
  1.0
  WORST POSSIBLE GIANT in the area! Customer service is non existent. They will lie continuously to cover themselves. I had a pickup order ready by 8. 8:45 I’m driving to the store by 9:03pm i arrive and they claim to have put back my entire grocery order between 9pm-9:03pm without a proper refund.
• PB

  Peggy Becker-Kinsey

  Mar 5, 2026
  5.0
  I really like this place
• TM

  Taylor Mertz

  Feb 13, 2026
  5.0
  John, the sweetest cart man, helped me to my car when I had my hands full with my baby and 2 bags. He loaded my car and took my cart back for me. It made my day!! :)
• PS

  Phat Raccoon Landscape Services

  Feb 6, 2026
  5.0
  They had milk in yhe storm, yet not my other items
• RB

  Rob “Robthefoodguy” Barnes

  Dec 31, 2025
  2.0
  So I just had a bad customer experience at Giant. Cashier Julia was really rude for no reason at all. Now I get that this time of year (New Year’s Eve) can be extremely frustrating for retail workers, but your job is still customer service first. I greeted Julia with a smile when I approached her line and got nothing. So I let that slide, figuring that she was engaged with the customer in front of me and didn’t hear me. Once I approached her as the next customer, I greeted her again and she gave me a look as if she didn’t want to be at work. I then asked if I could enter my bonus card phone number first before she began scanning… she looked at me, rolled her eyes and began scanning the items anyway. When I was ready to repeat my request again, she looked at me and said “it really doesn’t matter if you scan it now or when I’m done but go ahead” in a very nasty and hostile tone. I said “ it does make a difference because if you enter your bonus card information before you start scanning, you can see the bonus prices come off as you scan”. She rolled her eyes again and continue scanning the items. At the end of the transaction, I said have a great day and got nothing in return. No thank you, no happy holidays, no thanks for shopping, absolutely nothing but a rude stare. Julia is the type of employee who should not be in retail. I shopped at Giant around 5:15 PM on New Year’s Eve. Follow more reviews @IG: Robthefoodguy @eat_n_critique