Domino's Pizza

Reviews

• SF

  Shareese F

  Nov 16, 2025
  1.0
  I placed my order at 6:25p via the mobile app lastnight. I asked for it to be left at my door. My delivery driver, Michael called me at 7:04p and told me he was about to pull up and asked me to come outside. I told him that I requested for it to be left at my door and he proceeded to tell me he doesn’t see that listed on my order, breathe hard and then go silent. I assumed that meant he would do what I asked. Time goes by, it’s 7:28p and my children still have no food, I call the store and the shift leader at the time tells me that “he should be there within 5 minutes.” At 8:04p I call the store back, because at this point this is ridiculous and my children are complaining of being hungry. He tells me that he will contact the driver and then get back to me ASAP. I give him time because I know that they are usually busy on a Saturday night, but after almost 50 minutes I have no choice but to call the store back. The shift leader gets on the phone and proceeds to tell me that Michael, the delivery driver said my food was left at my door. I tell him that’s not true because my doorbell camera didn’t alert me of movement and I’ve checked outside. I asked why my food wasn’t delivered the first time and he tells me for safety purposes they’re not really suppose to get out of their vehicles at apartment complexes. I tell him that’s not true because Dominos would not offer the option to leave your food at door if the drivers are not suppose to get out the car. He goes quiet for a few seconds and then proceeds to tell me he’ll remake my order and send it out after almost 3 hours which is ridiculous. Michael as a driver has poor customer service and his attitude is very nasty. I placed my order at 6:24p and we didn’t receive it until 9:40p. Also, Iyonna answered the phone multiple times while calling the store and she is very helpful and nice. She listened and tried to help as much as possible before handing the phone off to the shift leader who didn’t provide his name at any time during our multiple conversations.
• KJ

  Kevin James

  Nov 14, 2025
  1.0
  If it’s your first time going inside, you don’t know where to go to place your order The place is shaped like a L. THERE ARE NO SIGNS UP TO TELL YOU WHICH WAY TO GO AND WHERE TO PLACE YOUR ORDER THE PEOPLE BEHIND THE COUNTER JUST LOOK AT YOU CRAZY AND LOOK BACK DOWN AT THE PIZZA THAT THEY’RE MAKING AFTER FIGURING THAT OUT I ASKED ABOUT SPECIALS HE POINTED TO THE WALL BEHIND ME WHERE IT WAS JUST A MESSAGE WRITTEN ON THE WALL I PLACED MY ORDER WAITED FOR 30 MINUTES WHILE DEALING WITH A LATINO ADULT AND A THREE YEAR-OLD CHILD STAND ON THE SEATING AREA BANG ON THE GLASS LIKE IT WAS A CIRCUS. NO ONE SAID ANYTHING IT WAS DISRESPECTFUL HOW THEY TREATED THE PLACE. FINALLY, AFTER WAITING OVER 30 MINUTES DEALING WITH ROMPER ROOM BEHAVIOR for over 30 minutes I checked to see if my pizza was ready. I can see a box waiting by its lonesome on the shelf finally after the cashier walks back-and-forth sweep the floor finally looks at me, says my name then gives me my pizza and says sorry. Knowing I have a nice cold pizza now horrible experience. The main thing I noticed not a big deal if someone is making pizza without any gloves, but does it take four people to touch your pizza bare handed just to put it in the oven? SMH One person to make the pizza dough the next person grabs the cheese. The next person grabs the toppings. The next person puts it in the oven.
• TT

  trischa torregrosa

  Nov 8, 2025
  1.0
  Customer service by store or shift manager on 11/8 during 12pm was so rude and unprofessional over the phone and in person. I called to begin with about an order that was undercooked with way too much sauce and absolutely no chicken in sight. While on the phone he was already giving me attitude, he kept persisting that he cant find my order by my number. I brought in the box of pizza along with the receipt and he declined finding the order stating that he goes by the phone number order. He walked away while I was talking and started packing pizzas. I kept explaining asking if he could assist and he kept ignoring me. I tried to get his attention by politely saying "Hello, sir excuse me. Can you help fix the order" and still chose to ignore me until I became louder so he can notice me and he walked pass me to assist someone else. I asked him if how he is presenting himself is how he was raised to be because he was being so rude, he then shutdown and threw a full blown meltdown stating that I was being disrespectful to him and cussing at him and talking about his mom when I was not at all when I was just implying a question regarding his respect and morals by asking if how he was acting is how he was raised because how he was acting was real ugly. He then tells me "Because of that, were not fixing anything, have a nice day you can leave" and refused to further fix the problem because I kept on speaking while he was ignoring me. Why are you manager in the business if you can't oblige to the requirements of the job?
• JW

  Jae Ward

  Nov 5, 2025
  1.0
  My order shows as ready for 30 minutes & I’m still in the store waiting. They need more staff and better quality service. An order shouldn’t appear as ready when it isn’t.
• KC

  kirk campbell

  Nov 4, 2025
  3.0
  Curbside pickup, but they never came to the car

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