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McDonald's

3.6
(1686 reviews)

Business Details

(301) 891-6869
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6301 New Hampshire Ave, Takoma Park, MD
20912, United States

Hours

Reviews

3.6
1,686 reviews
5 stars
686
4 stars
351
3 stars
260
2 stars
127
1 star
262

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff while others report rudeness and poor treatment.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness and Safety

Concerns raised about cleanliness and safety, including issues with homeless individuals near the location.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh items while others report cold or poorly prepared food.
  • GG
    Gyobani. G
    Feb 23, 2026
    4.0
    Excellent customer service
  • MS
    Melissa Stanley
    Jan 17, 2026
    1.0
    The service was awful. It took at least 10 minutes for a McDonald's employee to come around to the front to even come help me and once they did, they were of no help. Their bathrooms have door looks and when I asked to please have the door unlocked, it took another few minutes for them to walk back and do so, once they were finished with their conversation. The bathroom was filthy. The toilet seat was barely hanging on. Toilet paper all over the floor. The soap was constantly dispensing all by itself and had a HUMONGOUS pile all over the counter. It was awful and unkept. There were people sleeping at tables and others standing around greeting any women that walked in like animals. All in all, not the best McDonald's.
  • RL
    Renita Lake
    Jan 12, 2026
    5.0
    The woman at the window made a suggestion to get me what I ordered with a coffee for half of what I was initially going to pay.
  • DD
    DJ
    Dec 24, 2025
    1.0
    Ordered a hot vanilla latte with a sausage biscuit. The fresh latte was luke warm. Asked for a hot one again. The second comes out COLDER than the first one. Mind you I was the only person there. No one was in the drive thru. Positive side I got a refund.
  • YF
    Yuri Felipe
    Dec 3, 2025
    1.0
    This woman named Denny was a rude. Really bad service all I asked was a question no need for an attitude. Bad customer service

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 6301 New Hampshire Ave, Takoma Park?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Does McDonald's offer 24/7 delivery service?

Yes, McDonald's offers delivery service 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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