Chipotle Eldersburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Food quality is inconsistent, with reports of undercooked rice, cold meals, and poor portion sizes.
Service Issues
Customers frequently mention slow service, long wait times, and poor customer service experiences.
Cleanliness
The restaurant is often reported as dirty, with unclean tables and overflowing trash cans.
Staff Performance
Staff performance varies; some employees are praised for their friendliness and efficiency, while others are criticized for poor attitudes and mistakes.
JH
james henderson
Dec 29, 2025
1.0
What in the world is this?? The amount of food vs the amount paid is outrageous. This is 100% cold since the cheese isn’t even melted and the amount is 1/3 of the bowl. This place should close or hire employees with better standards.
JD
john doe
Dec 20, 2025
3.0
This particular Chipotle gets absolutely hammered. I don’t know what’s going on in this town but this never used to be like this. The lines are crazy long and this place runs out of certain things before close. Is my bowl supposed to be discounted since you can’t provide fajitas?. This is not the employees fault, this is a management and corporate issue. It’s not worth shopping at this location.
BS
Brian Scherr
Dec 6, 2025
3.0
Rice seemed to be hard felt rush when there were not many people in line.
JS
joseph schisler
Oct 8, 2025
5.0
Great food. Great place.
MM
Matt
Sep 12, 2025
1.0
Portions are half what they used to be and they have the nerve to charge more for less food then pushing tipping on to the customer is outrageous Chipotle is so much worse than it used to be.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eldersburg specialize in?
Chipotle Eldersburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Eldersburg?
The Eldersburg Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Eldersburg offers both in-store pickup and delivery services.
Can I order online or via an app from Chipotle Eldersburg?
Yes, you can order online through their website or the Chipotle app available on the Apple App Store.
Is Chipotle Eldersburg accessible for online rewards and special offers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What is the address and location details for Chipotle in Eldersburg?
The restaurant is located at 6400F Ridge Rd, Carroll, Sykesville, MD 21784, near Walmart Super Center, Shell, and Susquehanna Bank.
Which nearby banks can customers visit when ordering from Chipotle Eldersburg?
Customers can find Susquehanna Bank - Eldersburg Office and Bank of America Financial Center near Chipotle Eldersburg.
What other dining options are close to Chipotle Eldersburg?
Nearby dining options include Hangry Joe's Hot Chicken & Wings, Noodles & Company, McDonald's, Wendy's, Roy Rogers, Jimmy John's, Denny's, and New York Pizzeria.
Are there any fitness or health-related stores near Chipotle Eldersburg?
Yes, Freedom Fitness gym and The Vitamin Shoppe are located near Chipotle Eldersburg for fitness and health needs.
How can I contact Chipotle Eldersburg via email or phone?
You can reach Chipotle Eldersburg by email at MD.2365.Eldersburg@chipotle.com or call them at +1 410-795-2709.