Chipotle Eldersburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Food quality is inconsistent, with reports of undercooked rice, poorly wrapped burritos, and varying portion sizes.
Service Issues
Customers frequently experienced slow service, incorrect orders, and rude staff, leading to frustration.
Cleanliness
The restaurant often has cleanliness issues, including dirty tables and overflowing trash cans.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were noted for poor attitudes and lack of professionalism.
Availability of Ingredients
Customers reported frequent shortages of key ingredients, particularly during peak hours, impacting their dining experience.
JS
joseph schisler
Oct 8, 2025
5.0
Great food. Great place.
MM
Matt
Sep 12, 2025
1.0
Portions are half what they used to be and they have the nerve to charge more for less food then pushing tipping on to the customer is outrageous Chipotle is so much worse than it used to be.
BL
Brendan Langdon
Aug 9, 2025
1.0
This is the third visit in as many weeks where I came during non-peak hours and they didn’t have chicken or honey chicken available. The white rice was also undercooked again and made for crunchy rice. I get this is a first world problem but this location seems to have persistent issues. The other locations I patron haven’t had any of these issues. I don’t know why I keep bothering to try with this one other than it’s so close to home.
SS
Steve
Jun 18, 2025
1.0
More than half the time there is a long wait on steak. They suck.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eldersburg specialize in?
Chipotle Eldersburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Eldersburg?
The Eldersburg Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Eldersburg offers both in-store pickup and delivery services.
Can I order online or via an app from Chipotle Eldersburg?
Yes, you can order online through their website or the Chipotle app available on the Apple App Store.
Is Chipotle Eldersburg accessible for online rewards and special offers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What is the address and location details for Chipotle in Eldersburg?
The restaurant is located at 6400F Ridge Rd, Carroll, Sykesville, MD 21784, near Walmart Super Center, Shell, and Susquehanna Bank.
Which nearby banks can customers visit when ordering from Chipotle Eldersburg?
Customers can find Susquehanna Bank - Eldersburg Office and Bank of America Financial Center near Chipotle Eldersburg.
What other dining options are close to Chipotle Eldersburg?
Nearby dining options include Hangry Joe's Hot Chicken & Wings, Noodles & Company, McDonald's, Wendy's, Roy Rogers, Jimmy John's, Denny's, and New York Pizzeria.
Are there any fitness or health-related stores near Chipotle Eldersburg?
Yes, Freedom Fitness gym and The Vitamin Shoppe are located near Chipotle Eldersburg for fitness and health needs.
How can I contact Chipotle Eldersburg via email or phone?
You can reach Chipotle Eldersburg by email at MD.2365.Eldersburg@chipotle.com or call them at +1 410-795-2709.