Chipotle Mexican Grill

3.9
259 reviews
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About

Mexican Restaurant
Chipotle Camp Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5204 Auth Road, Suitland, MD
20746, United States

Hours

Reviews

3.9
259 reviews
5 stars
136
4 stars
51
3 stars
17
2 stars
18
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold items, hair in food, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and inattentive service.

Portion Sizes

Several customers complained about small portion sizes, especially when paying for extra meat.

Cleanliness

While some noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and good food quality at times.
  • DP
    Daeshani Parker
    Nov 1, 2025
    2.0
    Good portions of food, yes, but what good is that when you find 3 pieces of hair in your food and you don’t even get the correct drink you ordered? Do better bc this is gross & lazy lowkey. Aren’t hairnets supposed to be mandatory in food establishments??
  • KG
    Khalfani Gilbert
    Oct 31, 2025
    2.0
    This is for sure my last time ordering from Chipotle. Both of my entrées were completely wrong — toppings missing, including an entire meat. When I tried to get help, I was railroaded into an AI chat that only offered me one free entrée instead of actually fixing the issue. The food that did arrive was wrong and honestly nasty. I didn’t even want my money back — I just wanted to figure out what the hell was going on with your service and quality. Extremely disappointed and done with Chipotle.
  • PW
    Phyllis WilderDyer
    Oct 22, 2025
    2.0
    Everything is too spicy, you ask them, oh no the chicken not spicy, it hard to enjoy your food with your mouth on fire.
  • KR
    Kenneth Reid
    Oct 5, 2025
    3.0
    Never thought I'd write a review like this. The food was stacked high and the service was great. This was the most generous Chipotle I've ever been to. So... whats wrong? I'm not from Maryland or the DMV area, so it boggles my mind at what people are allowed to get away with here that would be frowned upon in other parts of the country. There was a guy literally standing right in front of the Chipotle entrance, gatekeeping for money. Whether he needs the handout or not is beside the point. It affects the atmosphere and make no mistake it affects the bottom line of the business. Where I'm from, you probably feel the wrath of gatekeepers at Walmart on Saturdays. But here in Maryland its everywhere ya go and its all days of the week. And the taxes here, and paper straws, and the... BAG charges??? ...are expensive enough without having to pay gatekeeper taxes just to go anywhere. Life is JUST as expensive for people that don't need handouts. Shouldn't have a bouncer in front of chipotle. It was easy enough to say "no thanks". But, come on Chipotle; that's loitering, so call it what it is.
  • VO
    Valerie Owens
    Oct 4, 2025
    2.0
    I got the wrong meal, and I payed extra for extra meat.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Camp Springs?

Chipotle Mexican Grill in Camp Springs is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Camp Springs?

It is located at 5204 Auth Road, Suitland, MD, 20746, USA.