Chipotle Mexican Grill

Reviews

• SF

  Seth Fillers

  Nov 4, 2025
  1.0
  worst chipotle Ive been too, workers are insanely rude and get my order wrong almost every time through the app.
• SS

  Sam

  Oct 28, 2025
  5.0
  It was a chipotle as expected. Plenty of seating and the spots were decently clean. There are few outdoor seating options too. The staff were nice and the food was good and had clean spots to seat. Can't ask for anything else.
• JR

  Johnny Rogall

  Oct 24, 2025
  4.0
  I left a pretty bad review a few months ago and I must say my visit today was leaps and bounds better! It was clean, all the staff was friendly, food was good! I will say, I wanted steak for my burrito but it looked a little unattractive freshness wise so I opted for chicken. That's the only negative I got! Happy I gave this Chipotle another shot!
• SJ

  SH Jones

  Oct 15, 2025
  2.0
  This is the 3rd time they have messed up my mobile order. This time I ordered quesadillas 1/2 chicken 1/2 steak. It was missing the steak. Plus I ordered rice and beans; but they totally left them out of the box. Couple of other times they left out several items from my bowl. Plus the employees that work the drive thru window are very rude. They never greet or say thanks. Will not be giving them my money.
• SD

  Stickel Danielle

  Oct 12, 2025
  2.0
  Ordered through the mobile app to pick up via drive-through. My husband picked up our order and brought it home. When I opened my chicken quesadilla, it was bad. If there was cheese, I didn’t see it, quesadilla wasn’t even completely cut in half so I couldn’t pick up the sandwich as intended to eat, due to the lack of cheese the chicken filling completely fell out leaving the flappy wrap as a husk. The chicken that fell out looked old and dried up, not fresh. Called to complain. They did ask how long it would take me to arrive to ensure the remake was fresh, which I appreciated. When I arrived they switched it out and the new quesadilla I received looked like it should. I asked for some type of credit to be reapplied to our account due to the inconvenience and 20 minutes of wasted gas from the added drive, when it should’ve been right the first time I picked it up. They refused anything and informed me that they don’t do refunds of any sort to anyone. Poor customer service. Thankfully this doesn’t happen to me often, but the one occasion at chic-fil-a where they made a mistake they not only redid the order to perfection, but also offered a free item coupon for the future. They know how to do customer service, this Chipotle does not. We won’t waste our time ordering from this Chipotle again. The ones in Easton and Severna Park are way better. Since it’s clearly going to total to that long of a drive anyway, we’ll take our patronage to the other locations which have always done a beautiful job! Side note, the salsa didn’t look fresh either. It does and always has at all of the other locations.

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