Papa Johns Pizza

Reviews

• TT

  Tee

  Feb 15, 2026
  1.0
  Manager George was very rude at this location. Ordered a steak pizza. Once the pizza was delivered opened the box and there was no steak barely on the pizza. They didn’t deliver our drink so we called them back and he answered the phone and replied back with “im the manager here I know how much I put on the pizza” just rude overall. Wasn’t trying to help. Waste of money.
• LS

  Lainie Spidel

  Jan 6, 2026
  1.0
  Worst customer service experience ever! I placed my order online without any issues. 20 minutes past their estimated timeframe go by and still no pizza. So I call asking for an update, I get told that their system says my order is a carryout. I let them know I have a receipt that shows its delivery with a paid delivery fee and tip, as well as the time frame. They said this happens all the time in their system and they will send it over. 30 more minutes go by and I’m delivered a single pizza. I let the driver know i ordered 3 pizzas, wings and breadsticks. He tells me to call, so I call. The manager tells me they made a mistake and sent someone else’s order. Blamed me, and said I put the wrong address in. That the numbers were in the 77s. No house exists on my street with those numbers. I tell him I have the receipt. My correct address is on it. My address is on the account. I’m just trying to feed my family and I ordered 2 hours ago. Manager keeps blaming me, telling me it’s my fault and there’s nothing they will do. They will refund me but not send food to my house. It is now past dinner time, past bedtime. I have hungry kids and am left feeling awful. It’s literally just pizza. You would think as an owner you would take ownership of a mistake and fix it. Show some integrity, right?! Nope. Blame the customer multiple times. Avoid the situation and create a bad reputation. What’s worse is they refunded the full amount, so the delivery driver. His staff didn’t get paid the tip. I never asked for a refund, just the dang pizza to feed my kids.
• JS

  Jeremiah Schaming

  Oct 6, 2025
  3.0
  Sadly Quality and service has gone down over time…
• LP

  Laura Parsons

  Apr 30, 2022
  1.0
  Ordered pizza at 7:19pm waited an hour a driver came with the wrong order told me she would go back and get our order waited a half hour called and spoke with the manager (Ben Johnson) who said that the order never went out and that they would need to make another order due to the food sitting for a while. They remade the order and waited another hour and called again speaking with (Ben Johnson) asking where my order is for him to tell me it’s still sitting there waiting for a driver to come pick it up. Food didn’t arrive till 10:30pm Terrible service and unorganized management. I will never be ordering from this location again.

Frequently Asked Questions About Papa Johns Pizza