Giant Food

Reviews

• NB

  Nick Bailey

  3 days ago
  1.0
  Edit: After calling twice I got his name. DELONTE HAYES the "manager" with no customer service skills. During my first call, Delonte Hayes (rude man in the pink shirt) answered and ended up HANGING UP ON ME while I was airing my grievances. I called a second time and got someone else who was extremely helpful and listened to my complaints and seems to be doing something about it. I gave contact info so I am eagerly waiting to hear back from upper management. Fingers crossed this gets addressed appropriately. Extremely rude man at the front embarrassed, degraded and humiliated me and my gf because she has a service dog. She's been in there with this dog COUNTLESS times with zero issue. I told him the law and he disregarded me entirely. He was claiming the dog needed a vest which is not true. I stated he is a service dog and that should have been the end of it. I asked if he wanted us to leave and he said "you CAN leave" not "you NEED to leave" so we proceeded with the dog and he yelled and stopped us again. He yelled in front of everyone and and humiliated us and traumatized my gf. He caused a scene instead of being calm. He was not dressed as an employee. He was a black man that was wearing a pink button up shirt and what looked like 'holsters' under his arms. There was an employee in uniform that witnessed the scene and I asked him directly whether we needed to leave and he did not say we had to leave. I was never asked to leave but every time we proceeded we were yelled at a berated. Learn the law. We have been in contact with a lawyer regarding this event.
• DF

  Dragon Fire

  5 days ago
  1.0
  It’s a very Inconvenience you can’t see the online pick up designated area it was very upsetting I’ve been waiting almost 40mins nobody communicates with you very unorganized Giant i’m so disappointed
• JA

  JL Adams

  Mar 16, 2026
  4.0
  hard to find parking so crowded
• JM

  Jared MN

  Jan 18, 2026
  5.0
  Great store, I get the things I want and I'm out in a few minutes
• NS

  Nintendo master S

  Dec 6, 2025
  4.0
  Aways enjoy shopping here