Brand Certified
Wendy's
3.8(770 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
17 Vital Way, Silver Spring, MD
20904, United States
Certified by Wendy's • Feb 22, 2026
(301) 288-7785
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/md/silver-spring/17-vital-way
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Silver Spring, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Silver Spring, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.8
770 reviews
5 stars
327
4 stars
198
3 stars
114
2 stars
47
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Food quality was inconsistent, with some customers receiving cold or incorrect orders, while others praised the freshness when it was prepared correctly.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness concerns.
Management Concerns
Several customers expressed dissatisfaction with management's handling of staff and customer service, citing rudeness and poor training.
Positive Experiences
Despite the negative feedback, some customers reported good experiences with friendly staff and satisfactory food.
- NMNick MaroulakisFeb 18, 20261.0Spent 40 dollars on 3 chicken wraps and a burger the tenders were like Jerry just less flavor they probably cooked them this morning. Burger cold.
- SMSteph MarkowitzFeb 10, 20261.0Insanely slow service. Drive thru was not moving for 15+ minutes. Went inside to wait and found other customers who had been waiting for half an hour plus. Staff didn’t acknowledge it at all. And they were out of a ton of stuff.
- KKKylieJan 3, 20261.0Honestly this Wendy needs to get shut down or ran by someone else because the staff is TRASH. I went in today for a meal and had the worse experience. Soon as I walked in no greeting and seemed like ghost town , expect for 1 employee but I was greeted with her back instead for 3-5 minutes without even bothering to turn around to see who walked in mind you the door makes a sound for you to hear someone coming in… there I was losing my lunch time because the employee was “too busy” Before I could even say “hello” as soon as I see on the ground I see a small mice run across from the fries station to the other side 🤮 place looks dirty already plus seeing that yea I’m straight NEVER AGAIN. If to the managers DO BETTER AND BE THE EXAMPLE. If you don’t like your job and your miserable there KICK ROCKS , but don’t take it out with the customers !!!
- YAYasmeen AyalaJan 3, 20261.0unorganized . if you call they pick up the phone and purposely let you hear them talking in the background and keep it off the hook till you hang up . they forgot the nuggets out the kids meal and then made it seem like it was no big deal that i was driving up and down the street wasting gas cuz they don’t know how to check a bag before handing it to the customer . get it together .
- JGJakara GaitherDec 29, 20252.0Food is decent but the drink machine is never full. The staff, particularly the managers are extremely rude every time I’ve visited and today will be my last at this location.
Frequently Asked Questions About Wendy's
Is Colesville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Silver Spring, MD?
The drive-through at Wendy's Silver Spring is open daily from 6:30 AM to 3:00 AM.
Does Wendy's Silver Spring offer breakfast options?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, coffee and sides.
Can I order Wendy's food for delivery near Silver Spring?
Yes, delivery availability can be checked and orders placed via the Wendy's app or on order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Silver Spring?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Wendy's Silver Spring for questions or feedback?
You can reach Wendy's Customer Care via their online contact page or call the restaurant directly at (301) 288-7785.
Does Wendy's Silver Spring have a drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to 3:00 AM daily.
Are gift cards available at Wendy's in Silver Spring?
Yes, gift cards can be purchased in the restaurant, at various retailers, or online via the Wendy's gift card portal.
What nearby restaurants can I visit before or after Wendy's at 17 Vital Way?
Nearby restaurants include China Dynasty, The Bagelry, Sweet Block, and Pizza Hut, offering various cuisine options such as pan Asian, bagels, desserts, and pizza.
Which nearby services can be useful when visiting Wendy's at Silver Spring?
Nearby services include Miracle-Ear for hearing aids, U-Haul Neighborhood Dealer for truck rentals, and Marymont Animal Hospital for pet care.
Where can I find mobile phone stores near Wendy's Silver Spring?
Nearby mobile phone stores include Verizon and Cellular Sales, ideal for phone accessories or service needs before or after your meal.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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