At Wendy’s in Silver Spring, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Silver Spring, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times in the drive-thru, with some experiencing waits of over 30 minutes.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Food Quality
While some customers enjoyed the food, there were multiple complaints about incorrect orders and food not being fresh or hot.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including overflowing garbage and unsanitary bathrooms.
Staff Attitude
Many customers noted a lack of friendliness and patience from staff, contributing to an overall unpleasant dining experience.
CM
Cody McDavid
Oct 12, 2025
3.0
We could have gone on a bad night, but the amount of things that were out of stock/unavailable was frustrating. The soda fountain didn't have any normal drinks, only some of the diet/zero options were available. There was no bbq sauce or ranch sauce for chicken, which was also frustrating. The food we did get was fine, so no real complaints there, just not quite what we were hoping for.
LR
Laurel Rotter
Oct 5, 2025
1.0
Do NOT come here! I placed my order over 25 minutes ago & am still stuck in line. There were only 2 cars in front of me when I ordered. I don’t even want the food anymore. This is ridiculously slow.
JH
Joel Haftel
Sep 22, 2025
2.0
We all know how Wendy’s food is. Better than McDonald’s. However the drive thru here is so bad. I’ve come here, especially late at night and waited 30 minutes to go through it. I’ve also come when they were supposed to be open (and had an order on the app) and no one was there and the lights were all off. You’ll get your food faster by driving to Calverton. Hire some more staff or something.
TM
Te'Wan Moses
Sep 4, 2025
1.0
DO NOT come here . The staff are extremely rude , especially the manager who I’m pretty sure has a problem with even looking at Black People for some reason. Kept telling her the name of my order and she looked at me like I was speaking gibberish AS I WAS SHOWING HER THE FULL ORDER I made on my phone with the name of the order included and she still didn’t believe me. Come to find out, the order was directly behind her the entire time and yet she still tried to make it seem like it was my fault. All that trouble for an overpriced burger and fries with a slice of cheese on top. Please go anywhere else if you want decent quality food and service. Also the store looks like the end result of a Six -Man shootout every time I go in there so cleaning doesn’t seem to be on their list of priorities either
TS
Toxic Shockwave
Sep 4, 2025
1.0
One of the absolute worst Wendy’s I’ve ever been to in my entire existence.Got there and already had to wait an incredibly long time because they kept messing up the customer’s order in front of me. Then I tell them I’m picking up an order and they act like they didn’t know what I was talking about even AFTER I told them the name for the order and NO ONE on earth has my name. The teenage Spanish girls on staff are incredibly rude and so are the managers. This entire Wendy’s needs to be done over and I’m calling corporate to make sure something gets done about this. Terrible CUSTOMER SERVICE. IF you want sub-par food at the very least….go somewhere else
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Silver Spring, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Silver Spring, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 288-7785.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Colesville Wendy’s serve breakfast?
Yes, this Wendy’s location in Silver Spring, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Silver Spring, MD?
The drive-through at Wendy's Silver Spring is open daily from 6:30 AM to 3:00 AM.
Does Wendy's Silver Spring offer breakfast options?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, coffee and sides.
Can I order Wendy's food for delivery near Silver Spring?
Yes, delivery availability can be checked and orders placed via the Wendy's app or on order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Silver Spring?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Wendy's Silver Spring for questions or feedback?
You can reach Wendy's Customer Care via their online contact page or call the restaurant directly at (301) 288-7785.
Does Wendy's Silver Spring have a drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to 3:00 AM daily.
Are gift cards available at Wendy's in Silver Spring?
Yes, gift cards can be purchased in the restaurant, at various retailers, or online via the Wendy's gift card portal.
What nearby restaurants can I visit before or after Wendy's at 17 Vital Way?
Nearby restaurants include China Dynasty, The Bagelry, Sweet Block, and Pizza Hut, offering various cuisine options such as pan Asian, bagels, desserts, and pizza.
Which nearby services can be useful when visiting Wendy's at Silver Spring?
Nearby services include Miracle-Ear for hearing aids, U-Haul Neighborhood Dealer for truck rentals, and Marymont Animal Hospital for pet care.
Where can I find mobile phone stores near Wendy's Silver Spring?
Nearby mobile phone stores include Verizon and Cellular Sales, ideal for phone accessories or service needs before or after your meal.