Wendy's

3.8
759 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Silver Spring, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Silver Spring, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17 Vital Way, Silver Spring, MD
20904, United States

Hours

Reviews

3.8
759 reviews
5 stars
324
4 stars
197
3 stars
112
2 stars
46
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing waits of over 30 minutes.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders and food not being fresh or hot.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including overflowing garbage and unsanitary bathrooms.

Staff Attitude

Many customers noted a lack of friendliness and patience from staff, contributing to an overall unpleasant dining experience.
  • CM
    Cody McDavid
    Oct 12, 2025
    3.0
    We could have gone on a bad night, but the amount of things that were out of stock/unavailable was frustrating. The soda fountain didn't have any normal drinks, only some of the diet/zero options were available. There was no bbq sauce or ranch sauce for chicken, which was also frustrating. The food we did get was fine, so no real complaints there, just not quite what we were hoping for.
  • LR
    Laurel Rotter
    Oct 5, 2025
    1.0
    Do NOT come here! I placed my order over 25 minutes ago & am still stuck in line. There were only 2 cars in front of me when I ordered. I don’t even want the food anymore. This is ridiculously slow.
  • JH
    Joel Haftel
    Sep 22, 2025
    2.0
    We all know how Wendy’s food is. Better than McDonald’s. However the drive thru here is so bad. I’ve come here, especially late at night and waited 30 minutes to go through it. I’ve also come when they were supposed to be open (and had an order on the app) and no one was there and the lights were all off. You’ll get your food faster by driving to Calverton. Hire some more staff or something.
  • TM
    Te'Wan Moses
    Sep 4, 2025
    1.0
    DO NOT come here . The staff are extremely rude , especially the manager who I’m pretty sure has a problem with even looking at Black People for some reason. Kept telling her the name of my order and she looked at me like I was speaking gibberish AS I WAS SHOWING HER THE FULL ORDER I made on my phone with the name of the order included and she still didn’t believe me. Come to find out, the order was directly behind her the entire time and yet she still tried to make it seem like it was my fault. All that trouble for an overpriced burger and fries with a slice of cheese on top. Please go anywhere else if you want decent quality food and service. Also the store looks like the end result of a Six -Man shootout every time I go in there so cleaning doesn’t seem to be on their list of priorities either
  • TS
    Toxic Shockwave
    Sep 4, 2025
    1.0
    One of the absolute worst Wendy’s I’ve ever been to in my entire existence.Got there and already had to wait an incredibly long time because they kept messing up the customer’s order in front of me. Then I tell them I’m picking up an order and they act like they didn’t know what I was talking about even AFTER I told them the name for the order and NO ONE on earth has my name. The teenage Spanish girls on staff are incredibly rude and so are the managers. This entire Wendy’s needs to be done over and I’m calling corporate to make sure something gets done about this. Terrible CUSTOMER SERVICE. IF you want sub-par food at the very least….go somewhere else

Frequently Asked Questions About Wendy's

Is Colesville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.