Subway

Reviews

• MM

  Malcolm Moos

  Oct 10, 2025
  5.0
  Consistent quality
• JY

  Joey Yeoh

  Sep 21, 2025
  1.0
  We had a disappointing experience with a staff member named Jyoti. She refused to accept our coupon, claiming that our sandwich was the problem. This was confusing, as we had used the same coupon for the exact same sandwich just a few days earlier without any problems. When we asked for clarification, Jyoti was rude and dismissive. My friend and I stepped aside to try and figure out what the issue was, but she interrupted us to say, “It doesn’t matter,” which felt unnecessarily hostile. After pressing for more information, she finally explained that the sandwich we ordered "no longer exists." Apparently, Subway had recently changed the recipe, slightly renamed it, and increased its price. However, instead of telling us this when we first ordered, she went ahead and made the old version of the sandwich, then proceeded to charge us the new, higher price. To make things worse, Jyoti then blamed us for not showing the coupon earlier, even though the real issue was her failure to communicate the change in the menu. We clearly ordered using the old sandwich's name, so this felt like an attempt to shift blame rather than take accountability for her lack of transparency. While we understand that menus and promotions can change, this situation could have been handled with much better communication and basic courtesy. We hope the staff receives proper training so future customers are treated with more professionalism and respect.
• EW

  Elliott Ware

  Nov 10, 2023
  4.0
  Not my favorite.
• AC

  Adam Chornesky

  Jul 2, 2019
  5.0
  Close by, no waiting. Convenient to many restaurants and shops. Courteous and efficient staff. Great food!

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