McDonald's

3.5
1837 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
8407 Colesville Rd, Silver Spring, MD
20910, United States

Hours

Reviews

3.5
1,837 reviews
5 stars
687
4 stars
371
3 stars
314
2 stars
145
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with some customers feeling disrespected or even threatened by security personnel.

Cleanliness

Many customers reported that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and long wait times were noted, with several customers expressing frustration over receiving the wrong items.

Atmosphere

The presence of armed security and loitering individuals created an uncomfortable environment for many patrons, leading to feelings of intimidation.

Food Quality

While some customers enjoyed the food, there were significant complaints about food quality, including undercooked items and poor preparation.
  • DN
    Danny Nsks
    Jan 4, 2026
    1.0
    store was dirty, and I ordered 2 meals and they forgot my chicken nuggets but still gave me the sauce for chicken nuggets that weren't there
  • DG
    Danna Galindo
    Dec 18, 2025
    1.0
    They treat person bad I was just there I got scream at and works are very rude
  • JH
    Jared Hester
    Dec 6, 2025
    1.0
    There is a cop at this location who carries a fire arm and sits on the counter where the soda fountain is and tells people they cannot use the bathroom. He is about 6'5-6'7, white male with a neck tattoo. It makes me very upset that a McDonald's in a predominantly POC area would employ any cop at all to carry a deadly weapon in its restaurant and police customers, many of whom may be frightened for their lives at the sight of a police officer with a gun. The restaurant should either remove the officer entirely or require him to be present without his weapon. Likewise, they could employ a less intimidating female officer, an officer of color, and/or an officer who speaks Spanish or Amharic since that is the language of most people who frequent this McDonald's location. The staff at this location is quite professional, friendly, and quick with serving. The location isn't very clean, and the presence of a police officer with a deadly weapon, to me, feels dystopian.
  • BH
    Ben Hope
    Dec 4, 2025
    1.0
    I specifically use the app to order ahead so that there was no way for them to make a mistake, but the one item, a quarter pounder that I asked for no cheese on said no cheese on the label, but what did they put in the box? A quarter pounder with extra cheese and nothing else on it. This place sucks and I recommend you drive out of your way to other McDonald's. I hope they demolish this one. I'd rather go to the McDonald's inside the mall then ever go to this one again. Can you tell I'm a little pissed that I got all the way home and found out that the one item that I made any kind of modification to was screwed up?
  • CG
    Courteney G
    Nov 23, 2025
    1.0
    This is literally the dirtiest McDonalds I’ve ever been in. And that says a lot because I’ve lived in 4 different states. Just disgusting.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 8407 Colesville Rd, Silver Spring, MD?

McDonald's at 8407 Colesville Rd is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer delivery services and what are their delivery hours?

Yes, McDonald's offers delivery including same day and no-contact delivery. Delivery hours are Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and Friday and Saturday until 12:30 AM.