Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,041 reviews
5 stars
424
4 stars
241
3 stars
158
2 stars
72
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for corrections.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items, and some customers experiencing food safety concerns.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Drive-Thru Experience
While some customers had positive experiences with the drive-thru, many noted long wait times and poor service during peak hours.
- AAAnthonyNov 16, 20251.0Manager stopped me from ordering at the kiosk today. Told me I couldn't use my points and I'd lose them if I ordered. I was confused and said I was using my a monopoly reward. She said ok, that's fine and walked away. Came back after and said if I order, they won't provide me with the food I ordered.
- KKKNov 13, 20252.0The new drive-through configuration does not work. Five cars from one lane went through for every one car from the second lane. It’s a shame because the help is friendly and courteous and I consistently get good food.
- MKMichael KerinsNov 8, 20255.0Service there was excellent the food was good inside the building with clean can the people that work there were pleasant and helpful
- JJJohnnyOct 22, 20255.0How to apply game piece game piece
- NNNhu NguyenOct 1, 20251.0Bad customer services No refill even purchased over $25 Asking some more ice and the manager said I have to pay to get more ice . 😡 Price is higher than other place. No wonder when I walked in there was no one in the store. Never come back here
Frequently Asked Questions About McDonald's
What are the regular opening hours for the McDonald's at 504 E Randolph Rd, Silver Spring?
The restaurant is open daily from 5:00 AM to 9:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru operates Monday through Saturday from 5:00 AM to 1:30 AM, and on Sunday from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or via a mobile app?
Yes, you can order through the McDonald's app available on iOS and Android, or via their online delivery website.
What payment methods are accepted at McDonald's in Silver Spring, MD?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru available for customers.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
You might visit Dynamic Dental Care for dental services or enjoy a workout at King Tiger Martial Arts nearby.
Are there convenient transportation options close to this McDonald's?
Taxi Ride King Estalin provides taxi services nearby, helping you get to or from McDonald's conveniently.
Where can I shop for essentials near McDonald's in Silver Spring?
There is a 7-Eleven convenience store nearby where you can get sandwiches, snacks, and other essentials.