Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect items.
Friendly Staff
Despite service issues, some customers praised individual employees for their friendliness and helpfulness.
App Problems
Numerous customers expressed frustration with the McDonald's app, citing issues with order processing and customer service.
Pricing Concerns
Several reviews mentioned high prices and perceived value for money, with some feeling that food portions were getting smaller.
RG
Robert Gould
Nov 16, 2025
3.0
They didn't have McRib available.
LL
Leon Lopes
Nov 11, 2025
3.0
Its alright. Food taste normal for McDonald's but just don't come on school days at 3-4 pm, its pretty chaotic most times. Also don't really know why prices are increasing so much
BM
Brittany McDonald
Oct 26, 2025
4.0
Trying to find a better McDonalds location so tried this one today. People were super friendly forgot to give utensils and gave me the wrong biscuit. I turned around spilling the only drink I got for myself ( of course the others did not spill lol) and they had the new biscuit waiting for me already made.
GY
green yoda
Sep 28, 2025
5.0
Get ready to repeat yourself on the intercom if you go through the drive-through
MM
Max Million
Sep 16, 2025
1.0
First part of the review is going to be for The McDonald’s app 0/5
Second part of the review is going to be for the location 0/5
Here’s the situation:
I Placed my order at 10:23 AM for breakfast on the McDonald’s app. Which I did get charged after placing the order. I was parked outside of the restaurant while placing my order and since I figured it would not be ready right then and there I decided to go across the street to fill my car up with gas than would come right back to pick the food up. There was a slight line at the gas station, but after I got finished paying and filling up, I ended up getting there a little after 10:30am.
I went into the store, showed them my number and since It was a little past 10:30 AM. They canceled my order due to them stop selling breakfast at 10:30 AM.
The McDonald’s app: they should have never charged me at 10:23 in the morning if they weren’t gonna start preparing the order right after paying if this was the case upon pick up is when they should charge you or right after you get your meal so for anyone else placing on the app, just know you will Be charged in your order will not get started until you come into the restaurant which is a stupid way of doing this. As if I were to go into the store, they would charge me, but they would make my order. Why would you charge someone and not make their order it’s contradicting.
The McDonald’s location (bel pre): I spoke to the lady at the front of the check out area. She told me to go back onto the app and to cancel My order as when I went back onto the app there was no cancel Button So I asked to speak to a manager and the manager then told me that I would receive my money tomorrow 24hours. So, now I’m down $10 and I have no breakfast I said why can’t you just refund me with the receipt I have on my phone they said you have to call the 1-800 number.
After calling the 1-800# They proceeded to tell me that I would have to fill out a complaint form over the phone with them, but I would not receive a refund until someone after the complaint has submitted would call me So why aren’t the McDonald’s restaurants and their corporate on the same page with this issue? Why did they tell me 24 hours and then the Customer Service tells me they cannot give me a date and time after the complaint is submitted but that someone would reach out to me.
Final Verdict: Don’t waste your time on downloading the app finding and customizing your meal and purchasing from the app as your order is not Guaranteed. If you do just know Your time & money will be wasted and horrible customer service will be provided by the workers. I will proceed to cancel the app and never use it again cause it’s a waste of time and most likely will not be coming back to this place ever again because of the incompetents Of a store manager, who you would think would be very knowledgeable of issues like this because I’m sure this is not the first time it’s happened, but doesn’t even really know their own policies and procedures of how this works. They will lie to you in your face and you’ll be stuck, begging for your money back and not ever receiving it.
Is there a drive-through available and what are its hours?
Yes, the drive-through is open Monday through Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM.
What payment methods are accepted at this McDonald's?
Acceptable payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which nearby places can customers visit before or after dining at McDonald's?
Customers might visit nearby places such as Plaza Del Mercado shopping center, Pop Up Play Zone park, or enjoy a coffee at Starbucks.
Are there convenient transit or service options near McDonald's to assist customers?
Yes, customers can find nearby services such as LibertyX Bitcoin ATM, Capital One Bank, and nearby gas stations like Del Mercado Shell Service Center and Exxon & Mobil Stations.
Can customers combine a workout with their visit to McDonald's?
Absolutely, LA Fitness gym is nearby, allowing customers to enjoy a workout before or after dining at McDonald's.