McDonald's

3.8
673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2207 Bel Pre Rd, Silver Spring, MD
20906, United States

Hours

Reviews

3.8
673 reviews
5 stars
299
4 stars
160
3 stars
95
2 stars
43
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrect items.

Friendly Staff

Despite service issues, some customers praised individual employees for their friendliness and helpfulness.

App Problems

Numerous customers expressed frustration with the McDonald's app, citing issues with order processing and customer service.

Pricing Concerns

Several reviews mentioned high prices and perceived value for money, with some feeling that food portions were getting smaller.
  • RG
    Robert Gould
    Nov 16, 2025
    3.0
    They didn't have McRib available.
  • LL
    Leon Lopes
    Nov 11, 2025
    3.0
    Its alright. Food taste normal for McDonald's but just don't come on school days at 3-4 pm, its pretty chaotic most times. Also don't really know why prices are increasing so much
  • BM
    Brittany McDonald
    Oct 26, 2025
    4.0
    Trying to find a better McDonalds location so tried this one today. People were super friendly forgot to give utensils and gave me the wrong biscuit. I turned around spilling the only drink I got for myself ( of course the others did not spill lol) and they had the new biscuit waiting for me already made.
  • GY
    green yoda
    Sep 28, 2025
    5.0
    Get ready to repeat yourself on the intercom if you go through the drive-through
  • MM
    Max Million
    Sep 16, 2025
    1.0
    First part of the review is going to be for The McDonald’s app 0/5 Second part of the review is going to be for the location 0/5 Here’s the situation: I Placed my order at 10:23 AM for breakfast on the McDonald’s app. Which I did get charged after placing the order. I was parked outside of the restaurant while placing my order and since I figured it would not be ready right then and there I decided to go across the street to fill my car up with gas than would come right back to pick the food up. There was a slight line at the gas station, but after I got finished paying and filling up, I ended up getting there a little after 10:30am. I went into the store, showed them my number and since It was a little past 10:30 AM. They canceled my order due to them stop selling breakfast at 10:30 AM. The McDonald’s app: they should have never charged me at 10:23 in the morning if they weren’t gonna start preparing the order right after paying if this was the case upon pick up is when they should charge you or right after you get your meal so for anyone else placing on the app, just know you will Be charged in your order will not get started until you come into the restaurant which is a stupid way of doing this. As if I were to go into the store, they would charge me, but they would make my order. Why would you charge someone and not make their order it’s contradicting. The McDonald’s location (bel pre): I spoke to the lady at the front of the check out area. She told me to go back onto the app and to cancel My order as when I went back onto the app there was no cancel Button So I asked to speak to a manager and the manager then told me that I would receive my money tomorrow 24hours. So, now I’m down $10 and I have no breakfast I said why can’t you just refund me with the receipt I have on my phone they said you have to call the 1-800 number. After calling the 1-800# They proceeded to tell me that I would have to fill out a complaint form over the phone with them, but I would not receive a refund until someone after the complaint has submitted would call me So why aren’t the McDonald’s restaurants and their corporate on the same page with this issue? Why did they tell me 24 hours and then the Customer Service tells me they cannot give me a date and time after the complaint is submitted but that someone would reach out to me. Final Verdict: Don’t waste your time on downloading the app finding and customizing your meal and purchasing from the app as your order is not Guaranteed. If you do just know Your time & money will be wasted and horrible customer service will be provided by the workers. I will proceed to cancel the app and never use it again cause it’s a waste of time and most likely will not be coming back to this place ever again because of the incompetents Of a store manager, who you would think would be very knowledgeable of issues like this because I’m sure this is not the first time it’s happened, but doesn’t even really know their own policies and procedures of how this works. They will lie to you in your face and you’ll be stuck, begging for your money back and not ever receiving it.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2207 Bel Pre Rd, Silver Spring?

McDonald's is open every day from 5:00 AM to 9:00 PM.

What are the delivery service hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:59 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM.