Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
930 reviews
5 stars
416
4 stars
179
3 stars
128
2 stars
54
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and issues with order accuracy.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Order Issues
Frequent complaints about missing items in orders and incorrect food preparation were noted, leading to customer dissatisfaction.
Atmosphere
The location was described as unwelcoming and chaotic, especially during peak times, with reports of unruly behavior from other patrons.
Food Quality
While some customers enjoyed the food, there were several mentions of stale or poorly prepared items, affecting overall satisfaction.
- WRWilmer Rodriguez1 day ago1.0I hate this place. The service is terrible, everything is dirty, the tables, the floor, and I can't even imagine what the kitchen is like. The health department should come and inspect this place. I don't understand who manages this McDonald's, but it should be closed. I urge the public not to come to this place.
- SSStanley Holcomb (Souljahulk1)5 days ago1.0Bonus details: chicken was pink inside. I did take 2 bites and now my tummy hurts and I still have to teach somehow. Please see photos. The location is convenient, but the service is consistently disappointing. On my most recent visit, I arrived at 5:45 a.m. for a curbside order, as the app indicated curbside pickup was available. I waited until 6:15 a.m. without receiving my order. I eventually had to go inside and wait in line, where I was told curbside service does not begin until 6:00 a.m. Even after 6:00 a.m. passed, no one brought out my order. When I asked about the delay, I was told they were “about to,” despite it being around 6:14 a.m. At that time, several employees appeared to be idle. Unfortunately, this reflects a pattern of slow service and poor communication at this location. Due to repeated experiences like this, I will not be returning.
- RSRob SDec 17, 20252.0Store # 538. I just paid $17.15 at McDonald to get lunch and could get two more sweet and sour sauces without paying for them. The lady told me a limit of 2 and I’d have to pay. Smh
- MPMERCY PERALTADec 12, 20255.0Hi. If you want to have a good time with family, friends, or even on your own, I recommend this McDonald's. It's great for its food, service, atmosphere, and attention to detail, as well as its well-designed layout, easy-to-use ordering screen, and its convenient location in a nice area, perfect for pedestrians, drivers, or bus passengers. I also have a particularly fond memory of a cashier I love because of her incredible warmth and friendliness. She's always ready to help with any questions you might have, and she's incredibly helpful and accommodating.
- KNKelsey NguyenDec 10, 20251.0Arrived at this location on Dec 10th, 2025 after visiting a different McDonalds (Wheaton) looking for the new Grinch happy meal. Both locations were out. This location however, was FILTHY. There were no clean tables, the floor had busted sauce packets and spilt liquids, so sticky. The drink station was a mess and the trash cans were all full. None of the workers acknowledged us as we walked in. Our meal came out in an appropriate amount of time , the fries were cold. Other than the cleanliness of this location, it seems like this is a prime location for teenagers and homeless people. There was significant difference between the two McDonalds locations. Will never go back.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 12313 Georgia Ave, Silver Spring?
McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-through service.
Does this McDonald's offer delivery services?
Yes, delivery services including same-day and no-contact delivery are available. You can order online or via the McDonald's App.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, there is a drive-through service available 24/7 at this McDonald's location.
Where can I find the menu for this McDonald's?
You can view the full menu online at McDonald's official website link provided in their profile.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Starbucks is nearby and offers coffee and smoothie options you might enjoy before or after your McDonald's visit.
What are some nearby restaurants I can visit along with McDonald's?
Nearby restaurants include Tacos Don Perez, Sazón Catracho, FAMAS MARKET & CARRYOUT, and Pizza Hut, offering a variety of dining options.
Where can I find ATMs close to the McDonald's at 12313 Georgia Ave?
There are several ATMs nearby including Bitstop Bitcoin ATM, M&T Bank ATM, Athena Bitcoin ATM, and Truist ATM for your convenience.
What other services are available near McDonald's for customers?
Nearby services include a Sunoco gas station, UPS Access Point location for courier and shipping, and beauty supply stores like Glenmont Beauty Supply and CVS Beauty.