Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
Inconsistencies in food quality were noted, with complaints about stale or cold food, as well as health concerns regarding undercooked items.
Management Issues
Several customers expressed dissatisfaction with management's handling of complaints and overall operational efficiency.
JK
Jay0 K
Feb 13, 2026
2.0
Poor customer service, they never get our orders right, we’re always missing some of the items we asked for.
ER
Emerson Reynosa
Feb 6, 2026
1.0
Muy mala atención y pésimo servicio uno llega a gastarles ni porque les vienen a gastar no quieren prestarle ni los baños por lo menos eso deberían de dejar usar a los clientes
RG
Robert Guay
Jan 31, 2026
3.0
This isn’t necessarily a review on this store as much as the company. Service is always decent when I go. However, this is the smallest large fry I’ve ever seen and costs 4.55$. What a joke.
JE
Jim Egan
Jan 29, 2026
1.0
Poorly run operation. I don't expect much from a McDonald's, but the quality of food and service here is just bad. Stopped here twice in the past week (I know: fool me once, shame on you/fool me twice, shame on me). Fries were limp and lukewarm. Big Macs tasted anything but fresh. Self serve drinks were weak on the first visit. The machine was not even working tonight. Asked for refills, but manager refused. Dismissive attitude. What's the point of a no-refill policy if self serve is available? This all clearly points to a deadbeat franchisee.
SS
Stanley Holcomb (Souljahulk1)
Jan 7, 2026
1.0
Bonus details: chicken was pink inside. I did take 2 bites and now my tummy hurts and I still have to teach somehow. Please see photos.
The location is convenient, but the service is consistently disappointing. On my most recent visit, I arrived at 5:45 a.m. for a curbside order, as the app indicated curbside pickup was available. I waited until 6:15 a.m. without receiving my order.
I eventually had to go inside and wait in line, where I was told curbside service does not begin until 6:00 a.m. Even after 6:00 a.m. passed, no one brought out my order. When I asked about the delay, I was told they were “about to,” despite it being around 6:14 a.m. At that time, several employees appeared to be idle.
Unfortunately, this reflects a pattern of slow service and poor communication at this location. Due to repeated experiences like this, I will not be returning.
What are the operating hours for McDonald's at 12313 Georgia Ave, Silver Spring?
McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-through service.
Does this McDonald's offer delivery services?
Yes, delivery services including same-day and no-contact delivery are available. You can order online or via the McDonald's App.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, there is a drive-through service available 24/7 at this McDonald's location.
Where can I find the menu for this McDonald's?
You can view the full menu online at McDonald's official website link provided in their profile.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Starbucks is nearby and offers coffee and smoothie options you might enjoy before or after your McDonald's visit.
What are some nearby restaurants I can visit along with McDonald's?
Nearby restaurants include Tacos Don Perez, Sazón Catracho, FAMAS MARKET & CARRYOUT, and Pizza Hut, offering a variety of dining options.
Where can I find ATMs close to the McDonald's at 12313 Georgia Ave?
There are several ATMs nearby including Bitstop Bitcoin ATM, M&T Bank ATM, Athena Bitcoin ATM, and Truist ATM for your convenience.
What other services are available near McDonald's for customers?
Nearby services include a Sunoco gas station, UPS Access Point location for courier and shipping, and beauty supply stores like Glenmont Beauty Supply and CVS Beauty.
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