Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
On this Monday, I purchased meat from this Giant location. Within about 10 minutes of arriving home, I noticed the meat had a very strong, rotten odor. It was clearly spoiled.
I immediately returned to the store. An employee named Kyle told me they were not issuing refunds that day. I insisted, and a manager eventually came and processed the refund.
However, what is concerning is that after the refund, I walked back to the meat section to check whether the spoiled product had been removed. It had not. The same meat was still on display for customers, despite the clear smell and condition.
Additionally, during the refund process, staff issued the refund to a store card and made comments suggesting it was just so I could buy more meat, which felt dismissive given this was a food safety issue.
I have sent a follow-up email to Consumer Affairs. If other customers experienced similar issues with spoiled meat from this store, I encourage them to come forward. I have also alerted neighbors in the community.
Food safety should be treated seriously, and spoiled meat should never remain available for sale.
If you want, I can also make a shorter Google review version or a more legal/complaint-style version.
ML
Monica Lopez
Jan 21, 2026
1.0
Manager David is very unprofessional and rude. We have been coming for 10 years and never experienced anything like this before. He makes sure to make your visit unpleasant.
OA
O Anjou
Jan 6, 2026
1.0
Never gave notice of changed hours
TD
Tang Dragon
Dec 27, 2025
5.0
Excellent place for groceries.
JB
Judy Buchanan
Dec 22, 2025
5.0
Only went to the pharmacy, the staff was excellent, very helpful and attentive to my questions.
What are the operating hours of Giant Food in Silver Spring?
Giant Food is open daily from 6:00 AM to 10:00 PM. Holiday hours vary, with earlier closing times.
Does Giant Food offer delivery and pickup services?
Yes, Giant Food offers in-store pickup, curbside pickup, and contactless delivery within the area.
How can I place an online order for Giant Food?
You can place your online order and access coupons and loyalty rewards at http://www.giantfood.com.
What special services are available at Giant Food?
The store offers services including Flu Vaccination, Peapod grocery delivery, UPromise rewards, Western Union money transfer, Coinstar coin counting, SCAN IT! Mobile shopping, RedBox rentals, and attended pickup.
Where is Giant Food located in Silver Spring?
It is located at 11221 New Hampshire Ave, White Oak, Silver Spring, MD 20904, USA.
Can I pick up RedBox movie rentals near Giant Food?
Yes, there is a RedBox kiosk nearby where you can rent movies and video games, conveniently accessible when you visit Giant Food.
Is there a pharmacy close to Giant Food for quick prescriptions?
Giant Pharmacy is located nearby, providing convenient access to prescription services alongside your grocery shopping.
Where can I find a locksmith service near Giant Food?
KeyMe Locksmiths is a nearby professional service offering key and lock solutions near Giant Food in White Oak.
What dining options are available near Giant Food?
Nearby dining includes Curry Place Silver Spring for Indian cuisine, Subway for sandwiches, Sarku Japan for Japanese sushi, Hunan Manor for Chinese food, Terry Tomlin's Steak Seafood Love for American fare, and sweetFrog Premium Frozen Yogurt for desserts.
Are there financial services near Giant Food for convenience?
Yes, there are several nearby options including Western Union for money transfer and ATMs like Coinme, First National Bank ATM, and LibertyX Bitcoin ATM located close to Giant Food.
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