Giant Food

4.2
1084 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
11221 New Hampshire Ave, Silver Spring, MD
20904, United States

Hours

Reviews

4.2
1,084 reviews
5 stars
650
4 stars
227
3 stars
100
2 stars
38
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with food quality.

Product Quality

Several reviews highlighted concerns about the freshness and quality of produce and meats, with some customers reporting spoiled items.

Pricing

Many customers found prices to be higher compared to competitors, with some expressing dissatisfaction over perceived value.

Checkout Experience

Long lines and issues with self-checkout were frequently mentioned, leading to frustration among customers.
  • VS
    vetts smooth
    Oct 30, 2025
    1.0
    Not good employees not nice at all
  • CC
    Carolina Contreras
    Oct 14, 2025
    5.0
    Good
  • DM
    Dequon Martin
    Oct 13, 2025
    5.0
    Great view must be the new cooling area choosing how many people do not laugh at what they chew especially the doctors laugh assignment assistance that does not tell them to not laugh at something they don't know the answer of laughfear.
  • CB
    Christopher Bishop
    Sep 24, 2025
    3.0
    Decent, that's it. Don't have much to say since it's your run of the mill Giant. Only reason I am giving this a lower rating than I give is because the lines are SUPER long. Stood there for 20-30 minutes just to scan 12 or so items. If you're in a rush to buy some stuff, go to the self check-out line.
  • DS
    Dino saur
    Aug 26, 2025
    1.0
    I came in to request a refund, but Elsa at customer service was unhelpful and ultimately denied my request. She stated that a receipt was required, which was surprising to me. Could you please clarify when this policy changed?

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Silver Spring?

Giant Food is open daily from 6:00 AM to 10:00 PM. Holiday hours vary, with earlier closing times.

Does Giant Food offer delivery and pickup services?

Yes, Giant Food offers in-store pickup, curbside pickup, and contactless delivery within the area.