Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Many customers reported poor customer service experiences, particularly with staff at self-checkout and the seafood counter, citing rudeness and accusations of theft.
Product Quality
There were multiple complaints about expired or spoiled products, particularly seafood and meat, leading to concerns about food safety.
Store Management
Customers expressed dissatisfaction with store management's responsiveness to issues, including long checkout lines and inadequate security measures.
Cleanliness and Organization
While some customers noted that the store was clean and well-stocked, others mentioned that it appeared messy and disorganized.
Pricing
Feedback on pricing was mixed, with some customers finding prices reasonable while others felt they were too high or fluctuating.
SM
StylesOG Montana
Nov 10, 2025
1.0
I love the store but some of the people there are very rude. I been coming to this Giant for over 15 years... As of recently in the last 3 years i have been followed around the store. Harassed by their self check out clerk like im stealing eveytime i come in the store. It's fall slash winter now so i have a hoodie on and look very young i get that but every time i come in the store. At this point i just feel like I'm a target 1. I'm black with a hoodie. 2.i look young but i am actually 43 years of age.
It makes me want to stop going but it's other people like the actual security guards and the actual cashiers and front desk help that make me come back. I do understand protecting the property and a perception but not if I'm constantly coming to go grocery shopping. I wonder how many times they rolled the camera back just to see if i was stealing. Oh I also work in security so i seen the people literally follow me or watch me while im checking out even been accused of not paying for something that Giant don't carry... Fried carryout chicken wings with mambo sauce on them. Yeah i was told i didn't pay for it. Not everybody steal and lie in this world and it defintely shouldn't be based on the color of your skin if you are
MS
Mustang Sally
Oct 23, 2025
2.0
This Giant was a lot better years ago. Back in the 1990s and early 2000s, it was a decent place to shop. Now when I go there, long lines of customers at the 1\open cashier line. Management walks around ignoring the obvious. Needs new management. Checking out Traders Joes on 29 now.
TB
Teddy Birru
Oct 18, 2025
1.0
Dishonest labeling on expired salmon
I went to store to buy salmon for my child. The package showed an expiration date of October 19, which seemed fine. However, after checking closely, I realized the salmon had actually expired the day before, and a new label was placed over the old one to make it look fresh. This is very disappointing and feels dishonest to customers. Selling expired food, especially something like fish, is unsafe and unacceptable. I have a picture as proof. I hope the store management takes this seriously and ensures it doesn’t happen again. Take others life serious as well not only the business.
ME
MENA EAFZ
Sep 27, 2025
1.0
So, basically, what happened is this: my wallet got stolen late night from my car and debit card ended up being used at a lottery vending machine inside this Giant store on sept 5th early opening hours..Now, reported the issue to the store's management in person right away , but the manager's response was pretty relaxed and not very proactive. He said "why are you here then" i felt so bad and replied "to give you information about the transaction", they should have immediately reached out to their security team or the police to check and provide the ptz/still cameras feeds right away. That would have given them a chance to identify the thief faster, maybe even before they changed clothes or got away. In short, taking quicker action could have helped a lot......#TAKE SECURITY SERIOUSLY #THINGS SHOULD BE MORE THAN PAYCHECK!!!!!!
What are the regular operating hours for Giant Food in Silver Spring?
Giant Food is open daily from 6:00 AM to 10:00 PM.
Are there any holiday hours I should be aware of when visiting Giant Food?
Yes, on holidays like Thanksgiving (Nov 27), Christmas Eve (Dec 24), Christmas Day (Dec 25), and New Year's Eve (Dec 31), hours are reduced. For example, on Christmas Day, the store is open from 8:00 AM to 5:00 PM.
Does Giant Food offer delivery and pickup services?
Yes, Giant Food offers both in-store pickup and delivery services, including contactless delivery and curbside pickup for convenience and safety.
What additional services does Giant Food provide?
The store offers Flu Vaccination, Peapod online grocery service, loyalty rewards through UPromise, Western Union money transfers, Order It! online ordering, and Coinstar coin counting machines.
How can customers start shopping online or access coupons for Giant Food?
Customers can shop online for coupons, loyalty rewards, and start their online orders at http://www.giantfood.com or visit their Silver Spring store page online.
What is the address and location details for Giant Food in Silver Spring?
Giant Food is located at 8750 Arliss St, Silver Spring, MD 20901, inside the Arliss Street Center.
Is there a nearby ATM I can use when visiting Giant Food?
Yes, there are nearby ATMs such as the First National Bank ATM and Coinme, which also offers currency exchange services, conveniently located near Giant Food.
Can I access banking or money transfer services near Giant Food?
Yes, nearby options include Western Union money transfer services and Capital One Bank, providing convenient financial services close to Giant Food.
What nearby places can I visit for dining or leisure around Giant Food?
Close to Giant Food, you can enjoy dining at places like Pupuseria Vanessa, El Gavilan Restaurant, or El Golfo Restaurant, offering a variety of Latin American and Mexican cuisines.
Are there any services for pharmacy or health-related needs near Giant Food?
Yes, Giant Pharmacy is nearby for pharmaceutical needs, and Mary’s Center offers health and medical services including pediatric care in the area.