Five Guys

4.4
407 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12269 West Tech Rd. in Silver Spring is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
12269 West Tech Rd., Silver Spring, MD
20904, United States

Hours

Reviews

4.4
407 reviews
5 stars
250
4 stars
102
3 stars
27
2 stars
12
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers have mixed feelings about the food quality, with many praising the burgers and fries, while others reported issues with soggy or undercooked fries.

Customer Service

Customer service experiences vary; some reviews highlight friendly and helpful staff, while others mention disrespectful behavior from employees.

Pricing

Many customers find the prices to be high, with several comments indicating that the cost does not match the portion sizes or quality.

Cleanliness

The restaurant is generally noted for being clean, although there are isolated complaints about unsanitary conditions.

Order Accuracy

There are multiple reports of incorrect orders being received, leading to customer dissatisfaction.
  • ON
    Olivia Nguyen
    Nov 15, 2025
    5.0
    was at the hospital with my boyfriend for 7 hours this was the only thing that cured him.
  • RS
    Rhitajit “Rits” Sarkar
    Nov 9, 2025
    5.0
    Excellent food and service, as always!
  • AN
    Aurangzeb Nisar
    Nov 8, 2025
    5.0
    Amazing Fries
  • EV
    Erik V
    Nov 8, 2025
    5.0
    Clean, fast service, polite staff. The dining area is not as large as some other locations and they sometimes get busy. They do not have shakes at this location
  • NK
    NOSHEEN KAZIM
    Nov 6, 2025
    5.0
    Five Guys fries are the best, ...

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.