Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
356 reviews
5 stars
168
4 stars
55
3 stars
31
2 stars
22
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Speed of Service
Customers consistently complained about slow service, both in the drive-thru and inside the store.
Food Quality
Several reviews mentioned issues with food quality, including burnt items and poorly made sandwiches.
Cleanliness
There were complaints about the cleanliness of the store, with mentions of unsanitary conditions and a chaotic environment.
- DMDiana Maldonado de MarroquinNov 6, 20251.0I came to this location to buy two coffees today, Thursday, November 6, around 5:50 PM. Unfortunately, I had a very unpleasant experience. I had a coupon for a $1 coffee from a donation I made at another Dunkin’ location. However, the cashier charged me for both coffees, even after I explained the coupon details and showed her the receipt. She said she didn’t know anything about it. When I asked to speak with the manager, a gentleman came over, but instead of helping politely, he was visibly upset, murmuring bad words and hitting the computer while processing my refund. I truly regret that this happened, as I usually enjoy Dunkin’, but this visit was very disappointing. I hope management can look into this situation and provide better customer service.
- CCCNov 1, 20251.0She literally took out the trash out Dunkin donut didn't wash the hand. Contaminated the touch pad screen they use to take the order and even grabbed the cup I asked to be my coffe and didn't wash her hands not hygienic at all
- MMMKBROct 25, 20251.0They do not respect your money or your time. Their customer service is severely lacking.
- TBToyshika BongiovanoOct 25, 20251.0So the guy who just took my call was the most non-customer service person I’ve encountered in a while. I called asking them to please make sure the Uber Eats bags are packed with the correct names. He said “We can’t control what the drivers pickup” to which I said, “The drivers are not packing what was inside the bag! I got Chantel order & no drink!” To which he hung up on me. Don’t like your job? You quit. Because blaming others who have no hand in this other than picking up what you pack is wild. No sorry, no what can we do to make it right. Nothing. Pure trash.
- TLTreasure LadaeOct 18, 20251.0The customer service was horrible literally had to wait 10mins mins to place my order inside to avoid the long line outside and had to wait another 14mins to receive it in pieces sandwich here drinks 10mins later. Flys flying over mobile orders it was just a lot to bear. The staff was clearly unhappy to help the line inside. Gotta teach your employees that “AMERICANS RUN ON DUNKIN” so they need to be ready with pleasantries instead of whatever that was, it definitely wasn’t customer service done right. This location definitely helped to further ruin my day today. Never again.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Silver Spring, MD?
Dunkin' in Silver Spring, MD is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What meals are served at Dunkin' Silver Spring?
Dunkin' serves breakfast, lunch, and brunch meals.
Are there any special holiday drinks available at this Dunkin'?
Yes, during the holiday season, Dunkin' offers new drinks like Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of food and beverages can I expect at Dunkin'?
Dunkin' offers espresso, coffee, breakfast sandwiches, donuts, tea, and over 50 varieties of donuts along with dozens of premium beverages.
Is there a drive-thru available at the Silver Spring Dunkin'?
Yes, this Dunkin' location features a drive-thru for convenient ordering.
What nearby restaurants could I visit before or after Dunkin'?
Nearby restaurants include Wendy’s, Hangry Joe's Hot Chicken & Wings, McDonald's, Chipotle Mexican Grill, Little Caesars Pizza, and Starbucks, offering a variety of dining options around Dunkin'.
Are there any nearby coffee shops other than Dunkin'?
Yes, Starbucks is a nearby coffee shop located close to this Dunkin' where you can find additional coffee and snack options.
What nearby businesses can help customers with travel or errands while visiting Dunkin'?
Close to Dunkin', you can find Enterprise Rent-A-Car for vehicle rentals, CVS Pharmacy for prescriptions and essentials, and UPS Access Point for shipping and courier services.
Does Dunkin' Silver Spring accept credit and debit cards for payment?
Yes, this Dunkin' accepts both credit and debit card payments.