Dunkin'

3.9
261 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13874 Georgia Ave, Silver Spring, MD
20906, United States

Hours

Reviews

3.9
261 reviews
5 stars
138
4 stars
51
3 stars
18
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management.

Cleanliness

Several reviews highlighted unsanitary conditions, including reports of roaches and dirty facilities.

Order Accuracy

Customers frequently experienced issues with incorrect orders and unavailability of menu items.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of warmth and attentiveness from employees.

Product Quality

Mixed feedback on product quality, with some enjoying the coffee and donuts, while others found them subpar.
  • RM
    Roberto Meléndez
    Nov 4, 2025
    4.0
    Si pides limonadas te la dan con mucho hielo y si la pide sin hielo no te llenan el vaso...
  • NC
    Noemy Castro
    Oct 12, 2025
    1.0
    Soy cliente frecuente muy amables en excepción de una gordita que trabaja ahí muy pésima y este día no tenía la especialidad que le pedí ni café dijo que tenia 😤 y no es la única vez que me atiende bien tuve que ir a comprar a otro lado
  • SX
    S Lovelyy x
    Oct 11, 2025
    1.0
    I think they might be racist toward non Latino customers. No one greeted me when I came in, I ordered on the machine and no one ignored me that my order was ready either. So rude and unprofessional. When the Latino customers came in, they gladly assisted them immediately. Needless to say I won’t be back!
  • RW
    Robin Watson
    Jun 21, 2025
    5.0
    This is one of my all-time favorite Dunkin Donuts stores. Located in the Northgate Plaza Shopping Center, next to the Walgreens in Aspen Hill, I go out of my way to get my morning latte at this store. One of the many reasons I give this location my business is that I want to support the all-female staff. Not only is the staff quick and efficient with every process from the register to the drinks to the food/donuts, but they are also constantly on top of the cleaning. During downtime, machines are pulled away from the walls for sweeping, the floors are mopped, cases and counters are wiped, and the trash is emptied. There is no ego about who works the registers or makes the drinks and food. This staff works as a team and each team member handles whatever task needs to be done in that moment in order to best serve the customers. This team is friendly and efficient whether it's calm or chaotic. This is a smooth, well-run Dunkin Donuts. Oh, and if you need a last-minute gift for someone (or yourself) they always have tumblers on hand in various sizes and colors!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Silver Spring, MD?

Dunkin' in Silver Spring, MD is open Monday to Friday from 4:30 AM to 8:00 PM, and on weekends from 5:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.