Dunkin'

3.3
246 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11140 New Hampshire Ave, Silver Spring, MD
20904, United States

Hours

Reviews

3.3
246 reviews
5 stars
102
4 stars
39
3 stars
20
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsatisfactory conditions, particularly in restrooms.

Food Quality

Several reviews mentioned poor food quality, including cold items and poorly made drinks, contributing to overall dissatisfaction.

Service Speed

Customers frequently complained about long wait times both in the drive-thru and inside the store, indicating issues with efficiency.
  • MG
    meaza getachew
    Nov 6, 2025
    4.0
    It isvery cold to sit down and have coffe. The air conditioning is very very cold. still on instead of heater at this time. The music is very loud to talk to friends while having coffee. The employees are nice. It is clean place to sit and have coffe
  • EC
    estephany campos
    Oct 30, 2025
    1.0
    I always go through the drive thru and the staff are always so rude. Went in today for a $6 meal & did not even get bacon in my sandwich after ordering a bacon egg & chz on a croissant! Unbelievable
  • BB
    bellacanelitaa
    Oct 30, 2025
    2.0
    Who ever did this needs a new job because for almost a 4$ bagel it should be toasted and at least spread with cream cheese instead of just being slapped on. For some reason it just keeps getting worse at that location when it comes to the food. People are friendly but when it comes to serving the food as it should it’s questionable. Go to another location fyi
  • CP
    cyndel ponce
    Oct 18, 2025
    1.0
    Everything here is always made wrong. They need to train the baristas.
  • JA
    JENNIFER AYALA
    Oct 18, 2025
    1.0
    Hoy dia 18.10.2025 pase por el Drive thro y pedi un 12 de donas la persona que estaba con los audífonos contestando fue muy pesada y amargada le pedi las donas y me dise algo mas y le dije que me permitiera un minuto para poder ordenar algo mas ella grosera mente me dijo pase a la ventana y cuando llego pido lo demas que queria y melo negaron venderlo lo que pedi me dijeron que volviera a pasar y le dije que yo les avia dicho que me esperara y pues ella amargada mente me mando ala ventana a modo que no me vendieron lo que yo quería a si que de mi parte No LO RECOMIENDO MAL ATENCIÓN

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Silver Spring, MD?

This Dunkin' is open Monday to Thursday from 4:00 AM to 10:00 PM, Friday and Saturday from 4:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, the Dunkin' at 11140 New Hampshire Ave in Silver Spring offers both delivery and curbside pickup services.