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Dunkin'

3.4
(252 reviews)

Business Details

(301) 593-1045
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11140 New Hampshire Ave, Silver Spring, MD
20904, United States

Hours

Reviews

3.4
252 reviews
5 stars
107
4 stars
39
3 stars
19
2 stars
12
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and lack of attention to customer requests.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions in restrooms and overall maintenance.

Product Quality

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning items being served cold or poorly made.

Staff Attitude

Feedback indicated a mix of friendly and rude interactions, with some employees displaying unprofessional behavior.
  • KS
    Kitty Smile
    Jan 31, 2026
    5.0
    Great service. Fast drive thru. Always good service with the correct order.
  • TP
    Tim Pixley
    Jan 20, 2026
    1.0
    Watery milkshakes for $10 Poor communication from staff
  • Y
    欣玥 Xīn Yuè
    Jan 13, 2026
    1.0
    I ordered a breakfast sandwich and hot beverage on doordash pickup six minutes from where I was and it was lukewarm. I went inside and saw more people behind the counter than in the store 9am. The way they were talking to each other was how I see some McDonalds staff taking with each other, loud, disorganized and on top of each other. That’s all it took for me. I can promise you. Never again. And no, I will not write an additional follow up so management will have to find a way to account for all their reviews because I will not waste any more time on any company that can’t do the one thing they’re supposed to be in business for.
  • EE
    Emily
    Dec 29, 2025
    5.0
    Speedy order pick up, the environment was clean, and the workers (especially the young adults) were doing a great job considering how busy this location was. I love you Dunkin ❤️
  • KR
    kelly rodriguez
    Dec 11, 2025
    1.0
    Don’t matter if you order ahead of time, they never have your order ready and always put more sugar them the one your request.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Silver Spring, MD?

This Dunkin' is open Monday to Thursday from 4:00 AM to 10:00 PM, Friday and Saturday from 4:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, the Dunkin' at 11140 New Hampshire Ave in Silver Spring offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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