Dunkin'

3.4
250 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11140 New Hampshire Ave, Silver Spring, MD
20904, United States

Hours

Reviews

3.4
250 reviews
5 stars
106
4 stars
39
3 stars
20
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly made drinks.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in restrooms.

Food Quality

Feedback on food quality was mixed, with some praising the donuts and coffee, while others complained about cold or poorly prepared items.
  • EE
    Emily
    Dec 29, 2025
    5.0
    Speedy order pick up, the environment was clean, and the workers (especially the young adults) were doing a great job considering how busy this location was. I love you Dunkin ❤️
  • KR
    kelly rodriguez
    Dec 11, 2025
    1.0
    Don’t matter if you order ahead of time, they never have your order ready and always put more sugar them the one your request.
  • MG
    meaza getachew
    Nov 6, 2025
    4.0
    It isvery cold to sit down and have coffe. The air conditioning is very very cold. still on instead of heater at this time. The music is very loud to talk to friends while having coffee. The employees are nice. It is clean place to sit and have coffe
  • EC
    estephany campos
    Oct 30, 2025
    1.0
    I always go through the drive thru and the staff are always so rude. Went in today for a $6 meal & did not even get bacon in my sandwich after ordering a bacon egg & chz on a croissant! Unbelievable
  • BB
    bellacanelitaa
    Oct 30, 2025
    2.0
    Who ever did this needs a new job because for almost a 4$ bagel it should be toasted and at least spread with cream cheese instead of just being slapped on. For some reason it just keeps getting worse at that location when it comes to the food. People are friendly but when it comes to serving the food as it should it’s questionable. Go to another location fyi

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Silver Spring, MD?

This Dunkin' is open Monday to Thursday from 4:00 AM to 10:00 PM, Friday and Saturday from 4:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, the Dunkin' at 11140 New Hampshire Ave in Silver Spring offers both delivery and curbside pickup services.