Dunkin'

Reviews

• RH

  Rayley Hunton

  Nov 17, 2025
  1.0
  NEVER go to this location. For 2 times now, I have been left waiting for food for 20 minutes, for no reason. Not busy, they're working, just leaving people waiting. Today, it was clear they forgot about the cars they asked to wait aside, and I asked for a refund. They gave me a refund and threw my food in the trash. The food i waited almost 20 mins for i never got to eat. The worst location. The sad part is that my order was the only order sitting on the shelf. There were other cars waiting outside and their food wasn't ready. This is microwaved food. It does not take 20 minutes to make 1 sandwich. Just poor customer service.
• AS

  Aliyah Sims

  Nov 9, 2025
  2.0
  Opens late! it's 5:40am, and I'm outside waiting. It's pitch black inside and outside. I've seen the 4th car pull through the drive way and still no one inside, nor has anyone showed up who works at the store.
• TW

  Ted Wilcox

  Oct 31, 2025
  2.0
  It's one of the nicer Dunkins on the inside, but something is off with the Cold Brew. I've had cold brew at probably 20 different Dunkin locations in my life - but only this location has cold brew that tastes rancid, almost like cleaning fluid. It's been that way for two years despite multiple messages to management about it (yes, I'm a fool to keep trying it every 6 months when the kids want a donut). Never again.
• MR

  Mike Romeo357

  Oct 31, 2025
  1.0
  I came inside this establishment around 11:50am, I first approach the registered waiting to place an order. At least 4 staff members had their backs turn. I waited at least 3 mins...no one has yet to acknowledge me. I decided to use the restroom and after I was finish, I approach the register, waiting to place an order...no one acknowledge, so I ask who's the cashier no one responded, the staff member at the window said one sec...I left and came back I obeserve one of the staff members who had her back turn and didn't say anything the first time, taking an order from another customer. I spoke with the Manager Patricia expressed my disappointment, she wanted to take my order but i refused and I'm going take this up to corporate Because that's unacceptable and I am mail carrier that has a tight schedule. #DoBetter
• CH

  Cinthia Herrera

  Oct 25, 2025
  1.0
  I placed an order of Halloween munchkins bucket for a kids party online. When I went to pick them up, they said there were no doughnuts or munchkins left. I told them if they can return the money to the credit card and they said no because only a manager can do that. I heard nasty things about this place before but gave them the benefit of the doubt today. Should’ve listened to the reviews and what other customers are saying. Some type of management should look into this establishment. Terrible customer service.

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