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Dunkin'

3.0
(185 reviews)

Business Details

(301) 681-2903
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
115 University Boulevard West, Silver Spring, MD
20901, United States

Hours

Reviews

3.0
185 reviews
5 stars
65
4 stars
25
3 stars
11
2 stars
16
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and disorganization in fulfilling orders.

Cleanliness

The establishment was noted for being clean and tidy, contributing positively to the customer experience.

Product Quality

Several customers complained about the quality of food and drinks, including incorrect orders and unsatisfactory taste.

Staff Behavior

There were multiple mentions of unprofessional behavior from staff and management, including yelling at employees and dismissive attitudes towards customers.

Drive-Thru Issues

The drive-thru layout was criticized for being confusing and inefficient, leading to further delays and customer frustration.
  • MK
    muhammed khalid
    Jan 19, 2026
    5.0
    Good service at DT, always fasters and efficient, I always enjoy myself whenever I come here; the staff are very friendly and respectful.
  • RE
    rodrigo escobar
    Jan 19, 2026
    5.0
    The atmosphere was great, it was clean and tidy, and the employees were very kind and helpful in helping me choose what to order. I enjoyed my time there, and the bonus was the cheerful and uplifting music they were playing. Thank you very much, I'll be back soon.
  • PC
    Patrick Carroll
    Jan 19, 2026
    4.0
    The coffee and service were ok but the drive through and entrance seemed unnecessarily confusing
  • JJ
    Josh
    Jan 4, 2026
    1.0
    Purchased an iced coffee that legitimately tasted like soap. I’m fairly confident, they clean the machine and contaminated it. I drink a lot of coffee and I’ve never encountered this.
  • HC
    Hannah C
    Jan 2, 2026
    4.0
    I guess if you come often it’s easy to know which entrance is the parking lot vs drive through, but definitely mixed them up for the first time. It’s confusing because the drive through and parking lot are technically separated. For others- the first entrance is the parking lot and the second is drive through. Average Dunkin experience, it’s paired with a Baskin Robins so I guess there’s that. Just got donuts so service was pretty fast. Seating feels sort of odd. High top tables, a lounge…not really great for groups more than 3 or 4. It was very clean inside though.

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Silver Spring, MD?

Dunkin' in Silver Spring is open Monday through Thursday from 4 AM to 10 PM, Friday and Saturday from 4 AM to 11 PM, and Sunday from 5 AM to 10 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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