Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.0
179 reviews
5 stars
60
4 stars
24
3 stars
11
2 stars
16
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of acknowledgment from employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with some waiting over 20 minutes for simple orders.
Management Issues
Several reviews mentioned poor management practices, including staff mistreatment and lack of training, contributing to the overall negative experience.
Cleanliness and Quality
While some customers noted the cleanliness of the location, others reported issues with food quality, including stale donuts and poorly made drinks.
- JJJoshJan 4, 20261.0Purchased an iced coffee that legitimately tasted like soap. I’m fairly confident, they clean the machine and contaminated it. I drink a lot of coffee and I’ve never encountered this.
- HCHannah CJan 2, 20264.0I guess if you come often it’s easy to know which entrance is the parking lot vs drive through, but definitely mixed them up for the first time. It’s confusing because the drive through and parking lot are technically separated. For others- the first entrance is the parking lot and the second is drive through. Average Dunkin experience, it’s paired with a Baskin Robins so I guess there’s that. Just got donuts so service was pretty fast. Seating feels sort of odd. High top tables, a lounge…not really great for groups more than 3 or 4. It was very clean inside though.
- KHKenyatta HanleyDec 21, 20255.0The staff was friendly and courageous.
- JDJames DeMaioNov 21, 20251.0Worst layout for a drive thru I've ever seen and they were out of all donuts by 3pm
- RHRayley HuntonNov 17, 20251.0NEVER go to this location. For 2 times now, I have been left waiting for food for 20 minutes, for no reason. Not busy, they're working, just leaving people waiting. Today, it was clear they forgot about the cars they asked to wait aside, and I asked for a refund. They gave me a refund and threw my food in the trash. The food i waited almost 20 mins for i never got to eat. The worst location. The sad part is that my order was the only order sitting on the shelf. There were other cars waiting outside and their food wasn't ready. This is microwaved food. It does not take 20 minutes to make 1 sandwich. Just poor customer service.
Frequently Asked Questions About Dunkin'
What are the opening hours for this Dunkin' location in Silver Spring, MD?
Dunkin' in Silver Spring is open Monday through Thursday from 4 AM to 10 PM, Friday and Saturday from 4 AM to 11 PM, and Sunday from 5 AM to 10 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What holiday menu items can I try at the Dunkin' in Silver Spring, MD?
During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
How can I order ahead from this Dunkin'?
You can order ahead using the Dunkin' mobile app or visit their online ordering website for a quick grab and go experience.
What types of meals are served at this Dunkin'?
This Dunkin' location serves breakfast, lunch, and brunch with a variety of coffee, espresso, donuts, and breakfast sandwiches.
Does this Dunkin' have a drive-thru and Wi-Fi available?
Yes, it has a drive-thru for easy service and offers free Wi-Fi to customers.
What popular nearby food spots can I check out along with Dunkin'?
Nearby you can visit Baskin-Robbins for ice cream and desserts, Papa John's Pizza for pizza, and McDonald's for fast food burgers and more.
Which nearby places can help me with automotive or locksmith services close to Dunkin'?
Close to Dunkin' you can find King Locksmiths Maryland and DC as well as KeyMe Locksmiths for lock services, and Joe’s Auto Repair for automotive repairs.
Are there any nearby locations for banking or financial services near this Dunkin'?
Yes, Capital One Bank and Western Union are nearby, offering banking and money transfer services respectively.
What is the address and phone number for this Dunkin' location?
The Dunkin' is located at 115 University Boulevard West, Silver Spring, MD 20901. You can reach them by phone at +1 301-681-2903.