Chipotle Mexican Grill

2.7
102 reviews
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Business Details

13801 Outlet Dr, Silver Spring, MD
20904, United States
(240) 531-1924
https://locations.chipotle.com/md/silver-spring/13801-outlet-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4370
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About

Mexican Restaurant
Chipotle Briggs Chaney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
13801 Outlet Dr, Silver Spring, MD
20904, United States

Hours

Reviews

2.7
102 reviews
5 stars
37
4 stars
5
3 stars
1
2 stars
5
1 star
54
  • FI
    Future IsNow
    Dec 18, 2025
    1.0
    I have been a loyal customer and use this location for convenience. I have always had a good experience, however, today’s pickup was intentionally made difficult. I was asked for a code typically required only for Uber drivers. Then my order was withheld even after giving the name. The employee’s tone was condescending, passive aggressive and confrontational. It sad that this happened over the holiday season when kindness and politeness should guide a company. This behavior undermines Chipotle’s service standards and requires immediate coaching. I have also submitted a formal complaint on the website. I doubt I will ever go back there. Very disappointed!
  • MQ
    Michael Quartey
    Dec 6, 2025
    1.0
    Never in my life did I think I’d be betrayed by a burrito, but this Chipotle managed it. What I received wasn’t food, it was a sad overstuffed rice sock masquerading as a steak burrito. No meat, no beans, no fajitas, no effort. Just a depressing brick of 90% dry rice, sprinkled with what I guess was supposed to be cheese and a smear of sour cream out of pity. I paid for steak — STEAK — and they couldn’t even toss in a single microscopic shred. Every bite felt like a cruel joke, like I was being punished for believing in the concept of “digital orders.” I kept hoping I’d hit one piece of steak, just one, but the universe clearly had other plans. This location is done. Finished. Dead to me. I’m never wasting a cent there again, and if you value your money or your sanity, stay far, FAR away from this culinary scam.
  • MM
    Michael M
    Nov 15, 2025
    1.0
    Recently ordered from here got a piece of hair in my food, disgusting.
  • KT
    Kay Tam
    Nov 8, 2025
    1.0
    I literally ordered just a bowl and a bag of chips and somehow they still forgot the chips. How do you mess up a two item order?
  • JT
    Jaya Dinesh Reddy Tatiparthi
    Sep 17, 2025
    1.0
    This online chipotle location messed up my order real good.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Briggs Chaney serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsible, wholesome ingredients.

Where is Chipotle Mexican Grill located in Silver Spring, MD?

It is located at 13801 Outlet Dr, Montgomery, Silver Spring, MD 20904, US.