Business Details
About
Mexican Restaurant
Chipotle White Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
100 reviews
5 stars
49
4 stars
21
3 stars
3
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently complained about food being overly salty, poorly cooked, or having small portions.
Customer Service
Many reviews highlighted rude and unhelpful staff, with specific complaints about refusal to provide water cups and poor handling of order issues.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Order Accuracy
There were numerous reports of incorrect orders, including wrong ingredients and missing items.
Service Speed
Customers expressed frustration with slow service and long wait times, especially during busy hours.
- LJLisa JaggernathNov 8, 20251.0The workers at this Chipotle are very rude would not go there anymore and service is horrible staff needs better training
- BGBelete GetachewNov 5, 20255.0I had a fantastic experience dining in at Chipotle today. The moment I walked in, I was greeted with friendly smiles and quick service. The ingredients were fresh, vibrant, and full of flavor. I ordered a bowl with chicken, brown rice, fajita veggies, pico de gallo, corn salsa, and a little guacamole — every bite was delicious and perfectly seasoned. The restaurant was clean, well-organized, and had a welcoming atmosphere. I appreciated how efficiently the staff worked while still taking the time to listen to my preferences and build my meal exactly how I wanted it. The guacamole was creamy and fresh, and the portion size was generous — definitely worth it. Overall, Chipotle provides high-quality food, fast service, and a comfortable dine-in experience. I’ll definitely be coming back!
- LCLisanette CurbeloOct 16, 20251.0Today I ordered Chipotle for delivery. The food container was smashed, and the lids were not properly closed. As a result, some of the sofritas sauce leaked out, causing the bag to tear and the napkins to become wet. I reached out directly to Chipotle, but I only received an automated message instructing me to file a claim online. I did so, but I haven’t received any response yet.
- AOAlvaro OrtizOct 2, 20251.0Made a big order from Uber and I ask for 2 bowls with no sauces only, it was 4 bowls in total, idk who works there but they didn't put nothing but just the beans sauce rice and meat😡 now I know where not to make a big order, y'all need well work employees not lazy ones 😒
- LMLoob MejíaSep 24, 20251.0Perdí 30 minutos esperando para mi turno y solo era 5 personas en la fila y pagué por un vaso para agarrar berry agua fresca y solo me salió la mitad del vaso y les dije que si me podía ayudar a dar más para llenar mi vaso y solo me dijeron que sí pero pasé 10 minutos esperando por la bebida y no hicieron nada 😠
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in White Oak serve?
Chipotle White Oak offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors or preservatives.
What are the operating hours for Chipotle Mexican Grill in Silver Spring?
Chipotle White Oak is open every day of the week from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill offer online ordering or delivery services?
Yes, Chipotle White Oak offers in-store pickup and delivery through online orders, including options via the Chipotle app and website.
Where is Chipotle Mexican Grill located in Silver Spring?
It is located at 12060 Cherry Hill Rd, Montgomery, Silver Spring, MD 20904, USA.
How can customers contact Chipotle White Oak for inquiries or catering?
Customers can reach Chipotle White Oak via phone at +1 301-586-0430 or email at md.0447.whiteoak@chipotle.com for inquiries or catering.
Does Chipotle White Oak have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Are there any nearby places where customers can enjoy dessert or drinks after visiting Chipotle?
Yes, nearby options include Tutti Frutti for frozen yogurt and Gong CHA & Fuji Teriyaki Grill for bubble tea and Asian cuisine.
What nearby coffee shops can I visit before or after dining at Chipotle White Oak?
Starbucks is a nearby coffee shop where customers can grab coffee or snacks before or after their visit to Chipotle White Oak.
Are there any medical facilities close to Chipotle Mexican Grill in White Oak?
Yes, several Kaiser Permanente medical offices and the Kaiser Permanente Silver Spring Medical Center hospital are located nearby, useful for visitors who may have appointments.
What payment methods and services are offered at Chipotle White Oak?
The restaurant accepts credit cards and offers services such as online ordering, catering, gift cards, and marketplace delivery.