Business Details
About
Mexican Restaurant
Chipotle Hillandale Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
10161 New Hampshire Ave, Silver Spring, MD
20903, United States
Hours
Reviews
3.9
601 reviews
5 stars
305
4 stars
125
3 stars
53
2 stars
26
1 star
92
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently praised the cleanliness of the restaurant, noting both the dining area and bathrooms were well-maintained.
Customer Service
While many reviews highlighted friendly and helpful staff, there were also significant complaints about rude service and poor management, particularly during evening shifts.
Food Quality
The food was generally described as fresh and flavorful, but there were complaints about inconsistent portion sizes and occasional issues with incorrect orders.
Order Accuracy
Multiple customers reported problems with their orders being incomplete or incorrect, especially with mobile and delivery orders.
- KMKathy Mayers5 days ago1.0Missing 6 tacos and can't call the Hillandale MD store so have to go there. It's on our receipt paid for
- TBTweety BirdJan 2, 20263.0So this is an updated review. It looks like when you go in person they get your order right. The young lady who serviced me had no issues with following food safety guidelines of changing her gloves and making my food all the way down the row. She was phenomenal. There was an unsheltered person in there..a young lady said she would buy him food but I wanted to make sure he was covered so I told one of the cashiers that if she didn't get his food as promised I would pay for it .. the way they treated him when he got to the front like he was stealing food was crazy. He told them somebody was paying for it and I told them if she didn't, I would. It's no reason to treat people unkindly simple because they are hungry. That definitely ruined the atmosphere and took away from the service
- JGJeremiah GuzmanDec 30, 20255.0Every time I go there the team makes me feel special and happy because they already know my complete order, the people are Great Thank you for the hard work and dedication
- EEEstefaniDec 30, 20255.0Out of all Chipolet this one is the most cleanest one i been too and there food is always fresh i recommend.
- RHRaymone HardingDec 28, 20251.0Just went in and got a kids meal because I’m not so hungry asked for a salad dressing and they charged me 1.60 and said it’s bc I was getting a kids meal. I’ve been avoiding chipotle all together but the staff doesn’t seem to care about quality customers service so I’ll go elsewhere where. Oscar the manager who made the decision to charge for dressing shame on you and I hope people finally stop Coming here. I knew I should have went to Panera it’s the next exit. Don’t stop here
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Hillandale Center?
Chipotle Mexican Grill at Hillandale Center is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Silver Spring?
It is located at 10161 New Hampshire Ave, Montgomery, Silver Spring, MD 20903, in the Hillandale Center.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does the Chipotle Hillandale Center offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle through a mobile app for quick access?
Yes, you can order through the Chipotle app available on the Apple App Store for convenient ordering.
What are some nearby dining options around Chipotle Hillandale Center?
Nearby dining options include Quickway Japanese Hibachi, The Big Greek Cafe, KFC, Urban Bar-B-Que, Domino's Pizza, Starbucks, and Jewel of India.
Are there places near Chipotle where I can grab coffee or a snack before or after my meal?
Yes, Starbucks located nearby is a great option for coffee and snacks before or after enjoying a meal at Chipotle.
What other retail services can customers access near Chipotle Hillandale Center?
Nearby retail services include Mattress Warehouse for furniture, Brainwashington art gallery, Parcel Etc post office, and RadioShack electronics store.
Is Chipotle Mexican Grill at Hillandale Center accessible for catering and group orders?
Yes, Chipotle offers catering services as well as online orders and gift cards to support group dining needs.
How can customers contact Chipotle Hillandale Center for inquiries or feedback?
Customers can reach Chipotle at their main phone number +1 301-439-0715 or email MD.2668.Hillandale@chipotle.com for inquiries.