Jimmy John's

3.9
220 reviews

About

Sandwich Restaurant

Location

Jimmy John's
537 Ritchie Hwy, Severna Park, MD
21146, United States

Hours

Reviews

3.9
220 reviews
5 stars
116
4 stars
37
3 stars
20
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially during peak hours, with several noting long wait times for orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing components.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others expressed disappointment with the quality, citing issues like skimpy portions and stale bread.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and accommodating, while others were noted for being rude or unhelpful.
  • VM
    V M
    Dec 21, 2025
    5.0
    Since they changed managers, the service has improved 100%.
  • MS
    Michelle Sauers
    Dec 18, 2025
    5.0
    Love the bread and they use Hellmans Mayo!! Yay
  • TS
    Trequarius Shorter
    Dec 8, 2025
    5.0
    I really enjoyed the chicken bacon ranch
  • RS
    Ryan Shupe
    Dec 8, 2025
    5.0
    Great place
  • WB
    W Brown
    Oct 31, 2025
    5.0
    The roast beef and cheddar was awesome!