Five Guys

4.5
340 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 549 Ritchie Hwy in Severna Park is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
549 Ritchie Hwy, Severna Park, MD
21146, United States

Hours

Reviews

4.5
340 reviews
5 stars
229
4 stars
84
3 stars
11
2 stars
7
1 star
9

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and accommodating staff, highlighting excellent customer service experiences.

Food Quality

The food, particularly the burgers and fries, received positive feedback for being fresh, hot, and delicious, although some noted inconsistencies in preparation.

Cleanliness

The restaurant was often described as very clean and well-maintained, with attention to hygiene practices.

Pricing Concerns

Many customers expressed concerns about the high prices for burgers and fries, with some feeling that the value did not match the cost.

Order Accuracy

There were multiple reports of incorrect orders and issues with food preparation, indicating a need for improvement in order accuracy.
  • CC
    Charles Cho
    Nov 16, 2025
    2.0
    Customer experience is an “F”. Not rude, just don’t care. 5 workers yelling and speaking loud Spanish with no care, much less eye contact or even a “May I help you”. Empty but still 15 minutes behind pick up time. DONT WASTE YOUR TIME HERE. Exercise your options
  • RE
    RILEY EVANS
    Sep 26, 2025
    1.0
    Food is never ready in a timely fashion Very slow food preparation
  • RT
    Renard Thatch
    Jul 21, 2025
    5.0
    These guys work hard and you should pay them more.
  • RS
    Rosalind Snyder
    Jun 24, 2025
    5.0
    Today I went to Five Guys in Severna Park Md. I had my 8 month old puppy in the car and it was very hot. I left the air conditioning on and couldn’t lock the car. I told the manager I would come back and get my order because I left my puppy in the car. I was so amazed and appreciative when I saw the manager come to bring my food to me. That was excellent service and my puppy and I appreciated it!!!
  • WW
    Warren
    Apr 2, 2025
    4.0
    Way expensive for a burger.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.