McDonald's

3.0
1896 reviews
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Business Details

810 Reece Road, Severn, MD
21144, United States
(410) 551-0301
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
810 Reece Road, Severn, MD
21144, United States

Hours

Reviews

3.0
1,896 reviews
5 stars
502
4 stars
326
3 stars
273
2 stars
192
1 star
603

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong food being served.

Service Speed

Numerous reviews highlighted long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Staff Attitude

While some customers praised friendly staff, many others experienced rude service and a lack of communication.

Food Quality

Several reviews mentioned cold or poorly prepared food, including burnt items and unsatisfactory fries.

Cleanliness

Some customers noted that the restaurant was clean, but others reported dirty tables and unsanitary conditions.
  • JB
    Jason Bibee
    Dec 27, 2025
    5.0
    My order is always accurate, it never takes long to get it, and the service people in the drive thru are always very friendly.
  • YP
    Yanin Portillo
    Dec 13, 2025
    1.0
    Missing food
  • VC
    victoria c
    Dec 11, 2025
    2.0
    Every time I order to have it delivered from here, they NEVER include the sauces you ask for and even pay extra for. Every single time. They also have the drivers waiting on the order when it should of already been ready and yet somehow its always cold when I get my food and I live right down the street. Please send a better manager to manage these people. Also they NEVER have promotional items. Multiple times I ordered when they had monopoly and didnt get the playing pieces. They dont have the grinch box here either right now. They almost always forget items as well or try to give the wrong order.
  • TR
    Tonya Robertson
    Dec 9, 2025
    1.0
    This place is a joke!! Rude employees! Food is never fresh! They never get the order right! No manger never on duty! No one will pick up the phone when you call! Worst McDonald!!
  • JJ
    JAYinHD (JAYinHD)
    Nov 24, 2025
    1.0
    We need to seriously boycott this McDonalds. I’ve never went to McDonalds and they’re closed all the time late night. It’s supposed to be 24hr and they’re causing people to drop dash orders and everything. Wasting people time. They said there’s an update to the system every night. This is getting really annoying. The manager said I’d have to wait 20 minutes til the system updates. Never heard of that. Pulled away and heard her taking an order 5 minutes later when the morning crew showed up.
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Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.