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McDonald's

3.0
(1898 reviews)

Business Details

810 Reece Road, Severn, MD
21144, United States
(410) 551-0301
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
810 Reece Road, Severn, MD
21144, United States

Hours

Reviews

3.0
1,898 reviews
5 stars
503
4 stars
326
3 stars
274
2 stars
192
1 star
603

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Customers frequently complained about cold and poorly prepared food, including burnt items and incorrect temperatures.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

While some customers noted cleanliness, many others reported dirty tables and unsanitary conditions.
  • PJ
    Patrice Jones
    2 days ago
    5.0
    The staff always try to get you on and out.
  • JB
    Jason Bibee
    Dec 27, 2025
    5.0
    My order is always accurate, it never takes long to get it, and the service people in the drive thru are always very friendly.
  • YP
    Yanin Portillo
    Dec 13, 2025
    1.0
    Missing food
  • VC
    victoria c
    Dec 11, 2025
    2.0
    Every time I order to have it delivered from here, they NEVER include the sauces you ask for and even pay extra for. Every single time. They also have the drivers waiting on the order when it should of already been ready and yet somehow its always cold when I get my food and I live right down the street. Please send a better manager to manage these people. Also they NEVER have promotional items. Multiple times I ordered when they had monopoly and didnt get the playing pieces. They dont have the grinch box here either right now. They almost always forget items as well or try to give the wrong order.
  • TR
    Tonya Robertson
    Dec 9, 2025
    1.0
    This place is a joke!! Rude employees! Food is never fresh! They never get the order right! No manger never on duty! No one will pick up the phone when you call! Worst McDonald!!

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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