Business Details
About
Pizza Restaurant
Pats Pizza & Pasta is a locally owned and operated pizzeria in the heart of Salisbury, serving the area since 2005. We are well known for our amazing pizza & garlic knots, we have many other menu options too! Don't forget to order one of our mouth watering dessert!
Location
Hours
Reviews
4.2
598 reviews
5 stars
352
4 stars
127
3 stars
57
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food, especially the pizza, cheesesteaks, and wings, noting that it is consistently delicious.
Customer Service
Mixed reviews on customer service; while some staff were described as friendly and helpful, others were reported as rude and unhelpful, particularly in handling complaints.
Cleanliness
The restaurant is generally noted for its cleanliness, with several customers highlighting well-kept dining areas and restrooms.
Order Accuracy
There were multiple complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.
Pricing
Some customers felt that prices were high for the quality received, while others found the value acceptable given the portion sizes.
- OMOCJEEP MikeOct 29, 20255.0I haven't had a bad meal there yet.
- RPRON PARKSOct 12, 20255.0Love this place. Getting pizza every Sunday for a couple years now. Best pizza and best service.
- GGGeneSep 12, 20255.0Still crankin out some of the best cheese steaks in Salisbury!!
- BCBecky CrewSep 2, 20251.0We ordered food on 8/23 through the website and picked up in store. We love Pats and often order when we have friends and family visit. When we got home we were all enjoying our food. We ordered 2 XL pizzas, a steak and cheese sub, potato skins and french fries. Everything was great until my husband bit into his sub. There was a long hair in it. He was eating in his office and spit it directly into the trashcan next to his desk and came into to let me know as the other half he left for me in the kitchen. I called Pats. The young lady that answered the phone was the same one that gave us the food when we picked it up. She was super kind and helpful but said she had to speak to the manager. When she got back on she sounded verbal upset but said her manager would not refund the money for the cheese steak or replace it since my husband spit the piece of food that had the hair in it into the trash. I explained that i wasn't asking for a full refund that we were happy with the rest of the food and this was a first time experience for us there. I also explained that we eat there often and this was upsetting to hear. She understood but said that manager would not budge on the issue. Mind you the manager not once got on the phone and only spoke through this poor girl who did amazing, but we will never order from Pat's again. We spend hundreds of dollars ther., It's our go to eat out and they did not trust that we found a hair in one item of food. I wasn't asking for the whole order to be refunded or replaced just the piece of food we found it in. I was even willing to bring back the other half of the sub that was uneaten. I can't believe we were told my husband was in the wrong for spitting out the piece of food and hair into the trashcan and not keeping it. So sad over the whole thing. Like I said in the beginning we have always love the food and staff interaction but the manager that night has lost Pats a long time customer!!!!!
- JKJudy KuntzSep 1, 20255.0We love Pat's!
Frequently Asked Questions About Pats Pizza & Pasta
Does Pats Pizza & Pasta accept reservations?
No, Pats Pizza & Pasta does not accept reservations.
What are the delivery hours for Pats Pizza & Pasta?
Delivery is available Monday to Friday from 10:00 AM to 9:00 PM, and Saturday and Sunday from 11:00 AM to 9:00 PM.
What services does Pats Pizza & Pasta offer for ordering food?
They offer in-store pickup and delivery services.
Where is Pats Pizza & Pasta located?
It is located at 1151 South Salisbury Boulevard, Salisbury, MD 21801, United States.
What types of meals are served at Pats Pizza & Pasta?
They serve breakfast, lunch, and dinner.
Can I order Pats Pizza & Pasta online?
Yes, you can order online at https://salisbury.patspizzeria.com/ordering/intro.
What are the general opening hours for Pats Pizza & Pasta?
They are open Monday to Friday from 10:00 AM to 9:30 PM, and Saturday and Sunday from 11:00 AM to 9:30 PM.
What kinds of food does Pats Pizza & Pasta specialize in?
They are known for pizza, garlic knots, pasta, salads, and desserts.
Are there other dining options near Pats Pizza & Pasta?
Yes, nearby you can find Mediterranean Grill, Manna Asian Cuisine, China Express II, Salisbury Pit & Pub, Guido's Pizza and Brew, and Burg3r Bro's, offering a variety of cuisines including Mediterranean, Asian, Chinese, barbecue, Mexican, and burgers.
What recreational and service facilities are close to Pats Pizza & Pasta?
Nearby are the Salisbury University Soccer Fields for sports enthusiasts, The UPS Store for printing and shipping needs, and Freshcut Barber Studio for grooming services.