CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Salisbury is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, particularly from management.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and floors, which detracted from their dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others criticized it for being subpar or inconsistent, particularly with soups and baked goods.
Service Speed
Several reviews mentioned slow service, especially in the drive-thru and during order pickups.
IC
Iris Cannon
3 days ago
5.0
Terribke salads stale loaves of bread. Over all nasty
TC
Terry Carr
Dec 15, 2025
1.0
Do not order bakery products from this location. The chocolate chip muffies are hard.
NE
Nyob Elven
Dec 12, 2025
1.0
Yet another order-ahead, leaving plenty of time to get it right--and they did not. Half the order was either the wrong size or straight-up missing. Drive-thru literally did not say a word to me other than to bark "LAST NAME?"
As an added bonus, if you answer their "how did we do" survey, they will ask "how would you like us to contact you." And if you select "by e-mail," they will call and harrass you by phone instead! Super cool.
JS
Jon Springfield
Dec 1, 2025
1.0
Avoid the place no matter when you go they are always "backed up" strongly avoid
JN
Janeen Nicholson
Nov 28, 2025
1.0
Just passing through and stopped at 10 am to grab soup. It took 10 minutes before someone acknowledged us at the drive through. The young lady at the drive through curly hair in a half up half down pony tail was so rude. Attitude for no reason. Go home and stay there if you are having a hard time. She didn’t say hello and rolled her eyes a few times while we gave her the money for our order. Then it took them 20 minutes to give me two soups and they were almost empty inside. I noticed that I only had one baguette instead of the two that came with it. She didn’t respond just went to get me a baguette and handed to me without a bag or nothing. Never coming back and I’m contacting corporate office today as well.
Is there seating available and is the environment suitable for working on a laptop?
Yes, Panera Bread Salisbury has seating and provides a suitable environment for working on a laptop with complimentary Wi-Fi.
What nearby places can I visit before or after dining at Panera Bread Salisbury?
Nearby you can visit Leonards Mill Park for outdoor activities, Salisbury University if you're exploring the campus, or the Wicomico County Convention & Visitors Bureau for local information and events.
Are there other food options near Panera Bread Salisbury?
Yes, nearby food options include Ripieno's Ristorante Italiano for Italian cuisine, It's Just Wings for chicken wings, and Chick-fil-A for fast food chicken.