McDonald's

3.6
1147 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1205 Parsons Rd, Salisbury, MD
21801, United States

Hours

Reviews

3.6
1,147 reviews
5 stars
431
4 stars
244
3 stars
203
2 stars
95
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, with many experiences of long wait times and incorrect orders.

Food Freshness

The quality of food was inconsistent, with some customers receiving fresh items while others reported stale or reheated food.

Management Issues

There were complaints about the lack of effective management and accountability, with some customers noting that staff seemed poorly trained.

Customer Experience

Several reviews highlighted a negative overall experience due to poor service, long wait times, and issues with order accuracy.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • TT
    Ty’Marie Trotter
    Nov 7, 2025
    1.0
    I got a burger and they gave me BREAD AND ONIONS on my patty I have a picture terrible DoorDasher did NOTHING ABOUT IT!
  • SK
    S K
    Nov 4, 2025
    1.0
    Rude staff that treats door dashers like shit while taking their sweet time ignoring them and then getting upset because they have THEM waiting.
  • LB
    Lori Bayly
    Nov 1, 2025
    1.0
    Service here sucks! Rude and slow!
  • EY
    Edie Young
    Sep 21, 2025
    5.0
    Amazing staff, fresh food and speedy. I really enjoyed the fresh fries and fresh burger.
  • RH
    Ramona Hopkins
    Sep 11, 2025
    3.0
    They don't want to wait on you at the counter they want you to use the nasty kiosk no hand sanitizer or anything available once you use the kiosk... everybody else has used it and they do not sanitize it there were probably 15 people waiting to use the kiosk and the registers were very much available.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1205 Parsons Rd, Salisbury?

McDonald's at 1205 Parsons Rd is open from 6:00 AM to midnight on most days, except Fridays and Saturdays when it stays open until 1:00 AM.

During what hours is McDonald's delivery service available?

Delivery is available from 7:00 AM to 11:30 PM on Mondays, and from 6:00 AM to 11:30 PM Tuesday through Sunday.