McDonald's

3.6
1154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1205 Parsons Rd, Salisbury, MD
21801, United States

Hours

Reviews

3.6
1,154 reviews
5 stars
432
4 stars
244
3 stars
203
2 stars
97
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful staff, with several customers reporting negative interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Speed of Service

Customers frequently complained about slow service, with long wait times reported both in-store and at the drive-thru.

Food Quality

The quality of food was inconsistent, with some customers receiving fresh items while others reported cold or poorly prepared food.

Kiosk Usage

There were mixed feelings about the use of kiosks for ordering, with some customers finding it convenient while others felt it was unnecessary and unhygienic.
  • SE
    Seth Eiland
    Jan 5, 2026
    1.0
    I was shocked to learn that you aren’t allowed to order with a human anymore, and must use the kiosk. Elderly people who come in just have to turn around and go without. And immunocompromised patients must risk getting sick from everyone who uses the kiosks. Sad.
  • RR
    rtn
    Jan 2, 2026
    2.0
    I paid for 2 breakfast sandwiches and I only got 1 and didn’t realize till I got home and they took long asl to give me my food 😐 and I tried to call the place to tell them I didn’t receive my full oder and nobody picked up
  • SS
    Samara Stover
    Dec 29, 2025
    1.0
    If could write zero stars I would I just had the worst experience ever. I was at the McDonald’s with my three children trying to get them vanilla sundaes and they said they were out of the vanilla sundae cup so I asked them if they could put it in a McFlurry cup cause that’s what the other McDonald’s is doing and they said no that they could not so here. I am now traveling 10 minutes away to the other McDonald’s just to make make sure that I can get the vanilla sundaes since this McDonald’s cannot accommodate
  • AV
    A VP
    Dec 1, 2025
    5.0
    Eat here all the time. They do a great job. People complain about the kiosk but it is easy enough. Eventually everyone will be using kiosk or app so get used to it. Nobody ever likes change.
  • MA
    Michael Amos
    Dec 1, 2025
    1.0
    I\nWent inside the store this morning to water breakfast.I stood in LINE for about 15 minutes.It was about twenty eight minutes before Somebody came to the register and they said that I had to use the kiosks I told him I didn't know how to use the kiosks on my disability, I can't read this lady started making fun of me, calling me retarded, told me to go to a different place all kinds of stuff. I'm not even from here. I got it on video.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1205 Parsons Rd, Salisbury?

McDonald's at 1205 Parsons Rd is open from 6:00 AM to midnight on most days, except Fridays and Saturdays when it stays open until 1:00 AM.

During what hours is McDonald's delivery service available?

Delivery is available from 7:00 AM to 11:30 PM on Mondays, and from 6:00 AM to 11:30 PM Tuesday through Sunday.