Dunkin'

4.2
470 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salisbury, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
298 Tilghman Rd, Salisbury, MD
21804, United States

Hours

Reviews

4.2
470 reviews
5 stars
283
4 stars
87
3 stars
43
2 stars
19
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly service while others mention rudeness and poor attitudes, particularly in the drive-thru.

Order Accuracy

Many customers expressed dissatisfaction with incorrect orders and inconsistencies in drink preparation, leading to frustration.

Speed of Service

While some reviews highlight fast service, others indicate long wait times, especially during busy hours.

Product Quality

Customers have noted issues with food quality, including burnt items and poorly made drinks, alongside positive mentions of donuts and coffee.

Cleanliness and Environment

Some reviews mention cleanliness issues in the store, particularly with tables and bathrooms, while others appreciate the overall atmosphere.
  • DD
    Dan Daniels
    Jan 4, 2026
    1.0
    Went to this Dunkin at 9:00 a.m. on Sunday morning. At least 5 employees. 1 customer waiting for his order and me waiting to buy donuts. I stood for 4 full minutes while being completely ignored. Employees walked by, nobody said they'd be with me soon, nobody waited on me. I guess Dunkin doesn't pay well enough or train properly to get decent employees.
  • EE
    Elizabeth Edwards
    Dec 2, 2025
    1.0
    I usually go here every morning and this morning the lady working drive thru was very rude and nasty and saying why are we so busy this morning and just very rude at the window . I understand everyone has a bad day but gheesh customer service was terrible and the food and drinks were terrible . Very upset with service will be going to a different one
  • GD
    Gen Di
    Oct 21, 2025
    5.0
    Oh my had a great girls day out here! Donuts and coffee and chatting
  • GP
    George p
    Oct 15, 2025
    2.0
    For years before every shift I try and get my morning coffee with breakfast here but the prices have just gotten to crazy! Dunkn' was always the "working man's" coffee shop, the coffee was never amazing but it was cheap and you knew what you were getting. They have turned there backs on working class Americans, I hope they learn there lesson but for now I am not coming back.
  • MC
    Megan Cupp
    Oct 5, 2025
    1.0
    I’ve been a loyal customer at this Dunkin’ for years, and the older man, middle-aged man, and young mixed girl are always fantastic—professional, friendly, and make my day better. Unfortunately, the older woman in the drive-thru has soured my experience. I’ve overheard her speaking negatively about customers, and I’ve seen her smoking outside multiple times. Her poor attitude has led me to avoid the drive-thru in the mornings. I won’t continue spending money where my business isn’t appreciated. I hope management addresses this issue, as the rest of the staff deserves better.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Salisbury, MD?

Dunkin' in Salisbury, MD is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for quick and convenient service.