Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
793 reviews
5 stars
395
4 stars
203
3 stars
91
2 stars
38
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, indicating a need for better staffing or management.
Employee Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, although some noted inconsistency in service quality.
Food Quality
While some customers enjoyed the food and ice cream, there were complaints about food being cold, poorly prepared, or lacking in expected items.
Cleanliness
The cleanliness of the restaurant was praised by several customers, although there were also reports of unsanitary conditions in some instances.
Customer Experience
Some customers expressed dissatisfaction with the treatment they received based on their ethnicity, indicating a need for improved customer service training.
ES
Ernest Smith
Jan 22, 2026
3.0
Service was ok, food was also ok. We could hear the workers talking about customers and that wasn't good. Will think twice before going back.
SS
SS
Dec 15, 2025
4.0
While visiting Salisbury I went to this Dairy Queen many times. Yes, I love ice cream that much. My family and I got a variety of items from here and they were all freshly made and tasted good. The only reason I gave 4 stars instead of 5 overall is because it took a long time for our food and ice cream to come out each time we were there. It seems like one or two extra workers would help move things faster. I still rated the “service” as 5 stars individually though, because this Dairy Queen has the friendliest and kindest bunch of workers I’ve seen in a long time. They all really seem to love their job, and they were all very welcoming and friendly to us and everyone that came in while we were there. We ate in the dining area once while there and it was exceptionally clean and well maintained.
SH
Snyder Helene
Nov 6, 2025
4.0
The furniture and atmosphere need updated.
KJ
Karen Johnston
Oct 25, 2025
2.0
This location will take 15-25 minutes longer of a wait time in the drive thru instead of just going to the other location on nanticoke road. This location has always been extremely slow doesn’t seem like a staffing issue to me, I just know to avoid it at peak hours. Also to note, everytime I order from here the blizzards don’t have nearly as much toppings as any other DQ I go to. Just go to the nanticoke location you’ll be happier all around honestly. This is years of visits btw
What are the opening hours of Dairy Queen Grill & Chill in Salisbury, MD?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM, except on Thanksgiving (Nov 27) and Christmas (Dec 25) when it is closed.
Does Dairy Queen Grill & Chill in Salisbury have a drive-thru option?
Yes, this Dairy Queen location has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill in Salisbury family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides amenities like high chairs.
Can I order food online or get mobile deals from Dairy Queen Grill & Chill?
Yes, you can order online through their website and access exclusive mobile deals by downloading their app.
Does Dairy Queen Grill & Chill provide outdoor seating and restroom facilities?
Yes, the location has outdoor seating and restroom facilities for customers.
What is the address and contact number for Dairy Queen Grill & Chill in Salisbury?
The address is 2611 N Salisbury Blvd, Salisbury, MD 21801-2142. The main phone number is +1 443-944-0724.
Which nearby hotels can visitors stay at when visiting Dairy Queen Grill & Chill?
Nearby hotels include Motel 6, Hampton Inn Salisbury, Hampton by Hilton, and Americas Best Value Inn, making it convenient for visitors to stay close by.
Are there other dining options near Dairy Queen Grill & Chill in Salisbury?
Yes, nearby dining options include Bob Evans for American cuisine, Ikebana for Asian fusion and sushi, Burger King for fast food, Panera Bread for cafe-style meals, and Mission BBQ for barbecue.
What nearby services and shops can customers visit around Dairy Queen Grill & Chill?
Customers can also visit nearby services such as Mattress Warehouse of Salisbury North for retail needs, Sprint Store for mobile phones, Affordable Dentures for dental care, and Angels of Beauty for salon services.
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Certified March 01, 2026Yext Knowledge Graph
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