Dairy Queen Grill & Chill

4.0
789 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2611 N Salisbury Blvd, Salisbury, MD
21801-2142, United States

Hours

Reviews

4.0
789 reviews
5 stars
393
4 stars
203
3 stars
90
2 stars
38
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, indicating a need for better staffing or management.

Employee Friendliness

Many reviews highlighted the friendly and courteous nature of the staff, contributing positively to the customer experience.

Cleanliness

The restaurant was noted for its cleanliness, with several customers praising the well-maintained dining area and restrooms.

Food Quality

While some customers enjoyed the food and ice cream, there were complaints about inconsistent quality and issues with specific menu items.

Management Issues

Several reviews pointed out problems with management, including perceived favoritism and unprofessional behavior towards certain customers.
  • SS
    SS
    Dec 15, 2025
    4.0
    While visiting Salisbury I went to this Dairy Queen many times. Yes, I love ice cream that much. My family and I got a variety of items from here and they were all freshly made and tasted good. The only reason I gave 4 stars instead of 5 overall is because it took a long time for our food and ice cream to come out each time we were there. It seems like one or two extra workers would help move things faster. I still rated the “service” as 5 stars individually though, because this Dairy Queen has the friendliest and kindest bunch of workers I’ve seen in a long time. They all really seem to love their job, and they were all very welcoming and friendly to us and everyone that came in while we were there. We ate in the dining area once while there and it was exceptionally clean and well maintained.
  • SH
    Snyder Helene
    Nov 6, 2025
    4.0
    The furniture and atmosphere need updated.
  • KJ
    Karen Johnston
    Oct 25, 2025
    2.0
    This location will take 15-25 minutes longer of a wait time in the drive thru instead of just going to the other location on nanticoke road. This location has always been extremely slow doesn’t seem like a staffing issue to me, I just know to avoid it at peak hours. Also to note, everytime I order from here the blizzards don’t have nearly as much toppings as any other DQ I go to. Just go to the nanticoke location you’ll be happier all around honestly. This is years of visits btw
  • MC
    mark cook
    Aug 27, 2025
    2.0
    Slow drive throgh
  • LM
    Leah Mitchell
    Aug 12, 2025
    1.0
    Took forever, was expensive compared to other Dairy Queen’s, and the food/ice cream is not good

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, and shakes & malts.

What are the opening hours of Dairy Queen Grill & Chill in Salisbury, MD?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM, except on Thanksgiving (Nov 27) and Christmas (Dec 25) when it is closed.