Customer service experiences varied, with some praising friendly staff while others reported poor service and unprofessional behavior.
Food Quality
Food quality received mixed reviews; while many enjoyed the taste, some found items overpriced or not fresh.
Drive-Thru Issues
The drive-thru service was frequently criticized for being slow and disorganized, leading to customer frustration.
Cleanliness
The establishment was generally noted for being clean, contributing positively to the dining experience.
Customer Experience
Positive experiences were highlighted, especially regarding special occasions and friendly interactions, but negative experiences with order accuracy and staff attitude were also reported.
As a person who works in fast food, the service here sucks… Staff didn’t even acknowledge I was there until after 5 minutes of standing there and then I was acknowledged with an attitude from staff.
LB
LUCIA BRENT
Jul 20, 2025
4.0
Stopped by to get 2 small Sundays, we requested 2 different ingredients on them. Our order came wrong but we just ate them, not the way we wanted them but ice cream is always delicious.
SW
Sharon Wolf
Jul 19, 2025
4.0
Got food for 10 people food and service was good 👍
ES
em shade
Jun 8, 2025
5.0
This store went above and beyond for a little boys birthday, a little boy who recently lost his mom. I seen the pictures of the cake they made and the messages on the box, you guys are amazing 👏 to the staff thank you for all you guys do. I highly recommend stopping here if you want good food or a sweet treat 😋
It is located at 1202 Nanticoke Rd, Salisbury, MD 21801-8217, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and family-friendly services?
Yes, it offers a drive-thru service, outdoor seating, is wheelchair accessible, and is family-friendly with high chairs and restrooms available.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42875/.
Are there any mobile deals or loyalty rewards available at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include the University of Maryland Extension - Lower Eastern Shore for community services, Busters Seafood Grill for American dining, and Ledo Pizza Salisbury for Italian cuisine.
Are there nearby coffee shops near Dairy Queen Grill & Chill?
Yes, nearby coffee options include Dunkin' and Amarin Coffee, both offering coffee, donuts, and smoothie bars, perfect for grabbing a drink before or after your visit.
What pharmacies or convenience stores are close to Dairy Queen Grill & Chill?
Rite Aid and Apple Discount Drugs are nearby pharmacies and convenience stores where customers can pick up essentials when visiting the area around Dairy Queen Grill & Chill.