Chipotle Salisbury University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or inattentive to customers.
Food Quality
Several customers reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, overflowing trash, and unpleasant odors.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating that they received less food than expected for the price.
Online Ordering Issues
A significant number of reviews mentioned problems with online orders, including long wait times and incorrect or incomplete orders.
WG
Wayne Gardner
Jan 2, 2026
1.0
Went in to place a order they was out of queso but they had some on the online line they didn’t want to give me some they even got smart with me both the managers on duty then the cashier snatched my money so unprofessional
DF
Derrick Faulcon
Dec 29, 2025
1.0
Wanted to dine in. The employees were pleasant but the restaurant was horrible. No napkins, soda machine was broken so no drink. All the tables in the restaurant had food all over them. I had to ask someone to clean the table off so I could eat. He took napkins from behind the counter to wipe the table. At one point everyone was standing behind the counter doing nothing while these tables are still dirty. Very Very disappointed.
AH
Angelina Hastings
Nov 27, 2025
4.0
Tasty and delicious, lots of options to customize your meal. Good service but the acoustics are awful. It's nerve rattling on a busy day but fortunately there's outside seating on nicer days.
JT
julie thomas
Nov 15, 2025
1.0
White rice was not cooked all the way. Hard to eat crunchy rice!
CB
Chris Brodka
Nov 14, 2025
5.0
Food has always been great at this location in my experience. The wait can be a little long sometimes.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Salisbury University serve?
Chipotle serves customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 1016 S Salisbury Blvd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle at Salisbury University offers both in-store pickup and delivery services.
How can I order food online from this Chipotle location?
You can order online via Chipotle's official order website at https://order.chipotle.com or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill at Salisbury University LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and staff.
Where is Chipotle Mexican Grill located in relation to nearby landmarks?
Chipotle is located at 1016 S Salisbury Blvd, directly across from Ponzetti's restaurant.
Are there any nearby transit or convenience services near Chipotle Salisbury University?
Yes, nearby you can find Western Union for money transfer services, ecoATM vending machines, and The Exchange Network ATMs, which may be convenient for customers visiting Chipotle.
What dining options are available close to Chipotle Mexican Grill at Salisbury University?
Nearby dining options include Smoking Monster BBQ and Sushi Bar, The Irish Penny Pub & Grill, Little Caesars Pizza, Subway, Playa Bowls, Burger King, Dragon Chinese Food, and Baskin-Robbins, providing a variety of cuisines close to Chipotle.
Are there personal care services near Chipotle for a convenient visit?
Yes, nearby you can find Supercuts hair salon and barber, All About Tan tanning salon, and P&T Nail Spa for beauty and grooming services while you're in the area.
How can I contact Chipotle Mexican Grill at Salisbury University for inquiries or catering?
You can reach them by phone at +1 410-546-4699 or email at md.1446.salisbury@chipotle.com for questions, catering, or other services.