Chipotle Salisbury University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.
Food Quality
Many customers reported issues with food quality, including small portion sizes, cold food, and incorrect orders.
Cleanliness
Several reviews mentioned low cleanliness standards in the restaurant, including dirty tables and unpleasant odors.
Online Ordering Issues
Customers frequently experienced problems with online orders, including long wait times, incorrect items, and orders not being ready.
Inconsistent Experience
While some customers enjoyed their meals and had positive experiences, many others reported significant declines in service and food quality.
JT
julie thomas
Nov 15, 2025
1.0
White rice was not cooked all the way. Hard to eat crunchy rice!
CB
Chris Brodka
Nov 14, 2025
5.0
Food has always been great at this location in my experience. The wait can be a little long sometimes.
JG
James G
Oct 20, 2025
1.0
Horrible experience. I ordered a bowl with double protein. The tall white guy with the lazy eye is rude and disgusting. This is my 3rd encounter with him at this location. This nice young man started my order then that guy got it snatched it from him and I said I had double protein he said yeah that’s what you get. WHAT? I am paying for double protein and you barely give me a single protein serving? This is ridiculous. Rushing me to make my bowl while there was nobody in the store. And also charging me for double protein while you barely give me a single serving.
DON’T EAT HERE! Go to a different location. BE AWARE! They will charge you and you will barely get any meat or toppings on your order.
AH
Angelique Hampshire
Oct 7, 2025
1.0
I come in there to get food for my mom and me Order a white man working in the bag very disrespectful very rude. Rushing me to get out as I’m trying just to read off the order to him from my mother. Gives me an attitude because I wanted food for myself I would not recommend coming here. Their attitudes are horrible. Not very welcoming very small portions barely gave me what I even paid for. I’m not even the one to complain, but this is literally outrageous
BB
Brooke
Oct 4, 2025
1.0
Absolutely one of the worst experiences they barely put anything in my bowl and then proceeded to drop dirty plastic plate markers into the Barbacoa sauce. Let it sit there for a minute, then proceeded to hold it and let it drip over my bowl. This is absolutely disgusting and unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Salisbury University serve?
Chipotle serves customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 1016 S Salisbury Blvd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle at Salisbury University offers both in-store pickup and delivery services.
How can I order food online from this Chipotle location?
You can order online via Chipotle's official order website at https://order.chipotle.com or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill at Salisbury University LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and staff.
Where is Chipotle Mexican Grill located in relation to nearby landmarks?
Chipotle is located at 1016 S Salisbury Blvd, directly across from Ponzetti's restaurant.
Are there any nearby transit or convenience services near Chipotle Salisbury University?
Yes, nearby you can find Western Union for money transfer services, ecoATM vending machines, and The Exchange Network ATMs, which may be convenient for customers visiting Chipotle.
What dining options are available close to Chipotle Mexican Grill at Salisbury University?
Nearby dining options include Smoking Monster BBQ and Sushi Bar, The Irish Penny Pub & Grill, Little Caesars Pizza, Subway, Playa Bowls, Burger King, Dragon Chinese Food, and Baskin-Robbins, providing a variety of cuisines close to Chipotle.
Are there personal care services near Chipotle for a convenient visit?
Yes, nearby you can find Supercuts hair salon and barber, All About Tan tanning salon, and P&T Nail Spa for beauty and grooming services while you're in the area.
How can I contact Chipotle Mexican Grill at Salisbury University for inquiries or catering?
You can reach them by phone at +1 410-546-4699 or email at md.1446.salisbury@chipotle.com for questions, catering, or other services.